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Senior Engineer, Infrastructure Operations
11:11 Systems. Monitor, troubleshoot, and resolve complex AWS infrastructure issues to ensure system availability and optimal performance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and optimizing IT infrastructure solutions, including AWS and Azure cloud services, while ensuring system availability and performance. Proficient in identity and access governance, disaster recovery planning, and maintaining compliance with data privacy practices.
Highest-signal resume keywords
AWS Infrastructure ManagementAzure Cloud ServicesActive Directory ManagementVirtualization TechnologiesProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Infrastructure OperationsSystem AdministrationServer TechnologiesStorage TechnologiesNetwork TechnologiesVirtualization (VMware, Hyper-V)Scripting (PowerShell, Python)Cloud Platforms (AWS, Azure)Identity and Access GovernanceDisaster Recovery Planning
Soft Skills
Excellent Communication SkillsProactive and Self-MotivatedAttention to DetailAbility to Manage Multiple TasksStrong Sense of Responsibility
Tools & Technologies
Microsoft 365OktaEntraBackup SolutionsConfiguration Management ToolsMonitoring ToolsDocumentation ToolsCapacity Planning ToolsAutomation ToolsChange Management Tools
Certifications & Qualifications
Microsoft Certified: Azure AdministratorAWS Certified SysOps AdministratorVMware Certified Professional
Industry Keywords
IT InfrastructureSystem AvailabilityPerformance OptimizationData Privacy PracticesCompliance TrainingBusiness Continuity StrategiesIdentity ManagementAccess GovernanceTechnical ChallengesCompany Policies
Tech Stack
Tools & technologiesAWSAzureCloudPythonVMware
About the role
Key responsibilities & impact- Monitor, troubleshoot, and resolve complex AWS infrastructure issues to ensure system availability and optimal performance
- Design, implement, and maintain IT infrastructure solutions including servers, storage, virtualization, and cloud services
- Manage identity and access governance across Active Directory, Azure AD, and Okta
- Lead routine maintenance activities such as patching, backups, and capacity planning across critical systems
- Support change, configuration, and asset management processes and maintain consistent documentation
- Collaborate with IT teams and business stakeholders to plan and implement infrastructure upgrades and new technologies
- Assist in disaster recovery planning, testing, and business continuity strategies
- Report to the Assistant Manager, IT Operations
- Work supportively with colleagues in accordance with 11:11’s Code of Business Ethics and Company Values
- Handle company data and information according to company agreements, procedures, and policies
- Follow company policies, data privacy practices, annual compliance training, and policy acknowledgements
- Perform additional duties as assigned
Requirements
What you’ll need- Bachelor’s degree in computer science, Information Technology, or related field with at least 5 years of experience in IT infrastructure operations or system administration roles is required
- Equivalent years of related work experience will be considered in lieu of formal education
- Proficiency with server, storage, network, and virtualization technologies such as Windows Server, VMware, and Hyper-V is required
- Hands-on experience with cloud platforms (AWS, Azure), Microsoft 365, Active Directory, Entra, and Okta is required
- Familiarity with scripting and automation using PowerShell or Python is required
- Relevant certifications such as Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator, or VMware Certified Professional are preferred
- Must be legally eligible to work in the assigned country without visa sponsorship
- Strong problem-solving skills with the ability to analyze and resolve complex technical challenges
- Excellent communication skills to work effectively with technical teams, leadership, and end users
- Proactive, self-motivated, and capable of managing multiple tasks and priorities in a dynamic environment
- Attention to detail and a strong sense of responsibility in maintaining infrastructure reliability and performance
- Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions
Benefits
Comp & perks- Healthcare Insurance Plan
- Life Insurance
- Paid Vacation & Holidays
- India Pension Scheme