Senior Network Operations Engineer

11:11 SYSTEMS

. Provide 24/7 monitoring, advanced technical support, network design, implementation, and escalation for global network infrastructure .

Posted 9/23/2026full-timeRemote • United StatesSenior💰 $85,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in network design, implementation, and troubleshooting, with a strong focus on security compliance and advanced technical support. Proficient in managing complex network infrastructures and providing multi-layered customer support.

Highest-signal resume keywords

Network Design and ImplementationCisco ASA/Firepower ConfigurationFortinet FortiGate Firewall ManagementBGP, OSPF, and IS-IS Routing ProtocolsAWS Networking Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network TroubleshootingPacket Capture AnalysisLayer 2/Layer 3 ConnectivitySD-WAN ImplementationMPLS Design and TroubleshootingF5 Load Balancer ManagementVMware NSX-V and NSX-TPalo Alto Firewall ConfigurationJuniper EX/QFX SwitchesCisco Routers and Switches

Soft Skills

Customer LiaisonProblem SolvingCommunicationTeam CollaborationEscalation Management

Tools & Technologies

Fortinet Access PointsCisco Nexus SwitchesCloudflare ServicesNetwork Operations CenterTicketing System

Certifications & Qualifications

Technical Certifications

Industry Keywords

Corporate Security PoliciesData Privacy PracticesCompliance TrainingNetwork InfrastructureService-Impacting Anomalies

Tech Stack

Tools & technologies

AssemblyAWSDNSFirewallsVMware

About the role

Key responsibilities & impact

Provide 24/7 monitoring, advanced technical support, network design, implementation, and escalation for global network infrastructure
Engineer, configure, install, maintain, and upgrade Fortinet, Cisco, and Palo Alto next-generation firewall devices
Manage existing customer-facing networks and plan network expansion by recommending designs, hardware, and connectivity solutions
Develop and review system and network designs for compliance with corporate security policies and best practices
Implement and support SD-WAN, MPLS, wired and wireless Layer 2/Layer 3 connectivity, firewalls, routers, switches, and load balancers
Provide multi-layered technical support to customers through Network Operations Center services
Review and resolve broad, potentially service-impacting anomalies
Escalate issues to appropriate resources or management when necessary
Act as an escalation point for customer issues and internal work units
Liaise with customers, vendors, and third-party providers to troubleshoot issues and participate in design sessions
Track issues accurately in the ticketing system and provide timely customer updates on progress and resolutions
Obtain and maintain technical certifications
Follow company policies, data privacy practices, annual compliance training, and policy acknowledgements
Perform additional duties assigned by the manager
Report to the Director of Network Operations

Requirements

What you’ll need

Bachelor's or University degree in a related field of study or an equivalent 8+ years of related work experience
8+ years of related work experience required
Extensive experience with OSI-based network flow, complex hands-on network troubleshooting, debug commands, packet captures, and routing/path analysis
Extensive experience configuring, designing, implementing, and troubleshooting Cisco ASA/Firepower and Cisco Secure Firewall Management Center
Extensive experience with Fortinet FortiGate Firewalls and Fortinet Access Points and Switches
Extensive experience with Cisco Routers and Switches, including Cisco Nexus Switches
Extensive experience with Juniper EX/QFX Switches, Routers, and SRX Firewalls
Extensive experience with Palo Alto Firewalls and Panorama
Extensive experience with FortiGate SD-WAN design and troubleshooting
Extensive experience designing, implementing, and troubleshooting BGP, OSPF, and IS-IS routing protocols
Experience troubleshooting and resolving complex issues within NSX environments, including performance tuning and optimization
Extensive experience configuring, managing, and troubleshooting F5 Load Balancers, including LTM, GTM, and ASM modules
In-depth experience with VMware NSX-V and NSX-T
In-depth experience with MPLS design, implementation, and troubleshooting
In-depth experience troubleshooting Layer 2 and Layer 3 issues
Experience designing, implementing, and troubleshooting AWS networking services, including VPC, Transit Gateway, VPN, Direct Connect, Security Groups, and NACLs, in production environments
Experience designing, implementing, and troubleshooting Cloudflare services, including DNS, CDN, WAF, DDoS protection, Zero Trust/Access, and Tunnel, for production web and application environments
Must be legally eligible to work in the assigned country without visa sponsorship
Ability to perform each essential function satisfactorily; reasonable accommodation may be made for qualified individuals with disabilities

Benefits

Comp & perks

Comprehensive healthcare plan options
Retirement plan with company match
Life and other supplemental insurances
Paid time off and company holidays
New Parent Leave
Wellness programs
Variable incentives such as bonuses or sales commissions may be available