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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced Salesforce administration capabilities, including configuration, Flow, and reporting, while effectively managing integrations with HubSpot and other sales engagement tools. Strong analytical and troubleshooting skills are essential for optimizing lead management and data hygiene processes.
Highest-signal resume keywords
Advanced Salesforce AdministrationLead Routing and Assignment LogicHubSpot Workflows and IntegrationData Enrichment Tools ExperienceAPIs and Integration Platforms Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationSalesforce FlowLead ScoringSQLData ManagementWorkflow AutomationReportingData HygieneTroubleshootingLifecycle Management
Soft Skills
Analytical SkillsCommunication SkillsDocumentation Skills
Tools & Technologies
HubSpotZoomInfoNooksGongZapierWorkatoSalesforce IntegrationLeanDataChili PiperSalesloft
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
Revenue OperationsMarketing OperationsSales OperationsSaaS BusinessAI-Enabled Technologies
Tech Stack
Tools & technologiesApolloBigQueryETLSnowflakeSQL
About the role
Key responsibilities & impact- Serve as primary administrator for Salesforce, HubSpot, Nooks, ZoomInfo, and Gong
- Evaluate new routing, enrichment, and AI-enabled technologies
- Maintain system documentation, architecture diagrams, workflows, and configuration standards
- Own lead capture, deduplication, enrichment, scoring, qualification, and assignment
- Establish lifecycle definitions and MQL criteria across HubSpot and Salesforce
- Build and maintain Salesforce Flow routing and assignment logic
- Support segment, named-account, account-pool, round-robin, government, and territory rules
- Model university customers and employer accounts in Salesforce
- Monitor lead flow and resolve dropped, duplicated, delayed, or misrouted leads
- Manage HubSpot-Salesforce integration, field mapping, sync rules, conflict resolution, and errors
- Build automated workflows using Salesforce Flow, connectors, Zapier or Workato, and APIs
- Integrate 12twenty product usage and engagement data into Salesforce and HubSpot
- Build and maintain Salesforce dashboards and full-funnel KPI reporting
- Monitor speed-to-lead, SDR activity, service-level agreements, and sales engagement metrics
- Maintain data hygiene, validation, enrichment, governance, and system health
- Partner with Marketing, SDR, Sales, Solution Consulting, Product, Engineering, and Data teams
- Manage system requests, communicate changes, train users, and drive adoption
Requirements
What you’ll need- 3 to 5+ years in Revenue Operations, Marketing Operations, Sales Operations, or a similar systems-focused role
- Advanced Salesforce administration experience, including configuration, Flow, reporting, and dashboards
- Experience building lead routing and assignment logic in Salesforce Flow
- Hands-on HubSpot experience, including workflows, lead scoring, lifecycle management, and the Salesforce integration
- Experience administering sales engagement and dialing platforms (Nooks or similar) and data enrichment tools (ZoomInfo or similar)
- Working knowledge of APIs, webhooks, and integration platforms such as Zapier or Workato
- Experience integrating product or application usage data into a CRM or marketing automation platform, in partnership with engineering or data teams
- Strong analytical, troubleshooting, documentation, and communication skills
- Salesforce Administrator certification preferred
- Experience with tools such as Gong, Clay, LeanData, Chili Piper, Outreach, Salesloft, or Apollo preferred
- Experience supporting a SaaS business with multiple segments, products, or buyer types preferred
- Experience implementing territory models, named accounts, or rules of engagement in Salesforce preferred
- Experience with SQL or other tools for advanced reporting and data management preferred
- Experience with data warehouses, customer data platforms, or reverse ETL tools such as Snowflake, BigQuery, Segment, Census, or Hightouch preferred
- Exposure to AI-enabled GTM workflows preferred
Benefits
Comp & perks- Medical, dental, and vision benefits
- 401(k)
- Paid time off
- Generous PTO policy
- Regular team happy hours and activities
- Remote work flexibility
- Equity for US employees
- Stock options
- Competitive salary
