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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end enterprise software implementation projects, with a strong focus on Identity and Access Management (IAM) and Cybersecurity. Proficient in project planning, budgeting, and cross-functional collaboration to ensure successful delivery and customer satisfaction.
Highest-signal resume keywords
Project ManagementIdentity And Access Management (IAM)SaaS DeliveryRisk And Issue ManagementCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningBudget ManagementRisk ManagementChange ManagementImplementation PlanningIdentity VerificationAuthentication TechnologiesCloud ApplicationsEnterprise Software ImplementationsDelivery Milestones
Soft Skills
CommunicationPresentationCollaborationLeadershipProblem-Solving
Tools & Technologies
RACI MatricesDashboardsExecutive SummariesProject ArtifactsSteering Committee Materials
Industry Keywords
CybersecurityIdentity ProofingPasswordless AuthenticationWorkforce OnboardingProfessional Services
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Plan and manage end-to-end implementation projects from initiation through formal closure
- Develop and maintain project plans, schedules, resource plans, budgets, RACI matrices, and delivery milestones across concurrent enterprise implementations
- Serve as the primary project point of contact for enterprise customers, leading kickoff meetings, status calls, steering committee reviews, and executive escalations
- Manage scope, change requests, dependencies, critical path, risks, issues, and mitigation strategies
- Coordinate cross-functional delivery across Product Management, Engineering, Sales, Professional Services, Support, and Customer Success
- Facilitate technical solution workshops, architecture discussions, implementation planning sessions, and requirements reviews
- Oversee delivery of identity use cases including passwordless authentication, identity verification, biometric authentication, identity proofing, account recovery, help desk identity verification, workforce onboarding, and IAM workflows
- Track and report project status, implementation progress, milestones, and delivery KPIs through reports, dashboards, and executive summaries
- Manage project financials, including effort tracking, budget versus actuals, resource utilization, and margin
- Coordinate handoff from implementation to steady-state operations, ensuring support readiness, documentation completeness, and customer acceptance
- Support delivery escalations by analyzing blockers, integration issues, and environment readiness and owning recovery plans
- Prepare executive presentations, project status reports, implementation dashboards, and steering committee materials
- Collaborate with Sales on delivery estimates, statement-of-work input, implementation approach, and proof-of-concept planning
- Capture lessons learned, improve delivery methodology and playbooks, and maintain project artifacts
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Business, or a closely related field
- Minimum 3+ years of progressively responsible experience managing enterprise software implementations, SaaS delivery, professional services engagements, or technology consulting projects
- Experience in Identity & Access Management (IAM), Cybersecurity, or identity verification is strongly preferred
- Demonstrated experience managing multiple concurrent enterprise implementation projects from contract signature through production deployment and formal closure
- Working knowledge of Identity and Access Management (IAM), Identity Verification, authentication technologies, cloud applications, SaaS platforms, and enterprise software implementations
- Strong skills in project planning, budgeting, risk and issue management, communication, presentation, and customer relationship management
- Experience preparing executive-level status reports and steering committee materials, managing delivery escalations, and driving on-time, on-budget outcomes
- Ability to manage multiple enterprise projects simultaneously while leading matrixed, cross-functional teams
Benefits
Comp & perks- Opportunity to build and lead a critical function at a high-growth Series B startup
- Competitive salary and equity package
- Health, dental, and vision insurance
- Unlimited PTO Policy
- Collaborative, fast-paced culture where your impact is immediate and visible
