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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on AI-native products, enhancing user experience, and driving self-serve activation. Proficient in analytics, reporting, and maintaining design quality for customer-facing surfaces.
Highest-signal resume keywords
Product Management ExperienceAI-Native Product OwnershipUser Experience ImprovementAnalytics and Reporting Dashboard DevelopmentPrototyping with Code or Design Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementUser Experience DesignAnalytics DevelopmentPrototypingTechnical WritingConfiguration Product OwnershipConversational AI UnderstandingRetention Metrics ImprovementSelf-Serve ActivationDashboard Product Experience
Soft Skills
Clear CommunicationCollaboration with Cross-Functional Teams
Tools & Technologies
Design ToolsAnalytics Tools
Industry Keywords
AI-Native ProductsProduct-Led GrowthGo-To-Market ExperienceEnterprise App ManagementWorkspace Management
About the role
Key responsibilities & impact- Own the Superhuman experience across web, voice, and video
- Define pre-call preparation, in-call assistance, interactive demos, screen sharing, and post-call follow-through
- Own the Superhuman Console builder for personas, goals, ICP, knowledge, guardrails, preview, testing, and publishing
- Drive self-serve activation from signup to the first live conversation without 1mind assistance
- Improve onboarding, first-time user experience, templates, and out-of-the-box defaults
- Build analytics and value-reporting dashboards covering pipeline influenced, meetings advanced, and deals touched
- Own workspace-level and per-representative personalization
- Surface shared customer context at the right moment across product surfaces
- Ship weekly with design and engineering while coordinating enablement and Customer Success
- Maintain the design quality bar for customer-facing surfaces with the conversational AI designer
- Work with the Head of Product, conversational AI design team, and app engineering teams
- Report to the Chief Product Officer
Requirements
What you’ll need- 5+ years of product management experience
- At least 2 years on an AI-native product where the user-facing experience was the product
- Experience owning a user-loved product surface at an AI-native or craft-first product company
- Ideally, founder or early-startup experience
- Experience building or owning a builder, editor, or configuration product
- Experience improving signup, activation, time-to-first-value, and retention metrics
- Technical understanding of prompts, context, configuration, model capabilities, and conversation traces
- Ability to prototype with code or design tools
- Clear technical and product writing
- Nice to have: voice, video, or real-time conversational product experience
- Nice to have: product-led growth and self-serve funnel experience
- Nice to have: go-to-market domain experience
- Nice to have: analytics, reporting, or dashboard product experience
- Nice to have: enterprise app experience with admin surfaces, roles, permissions, and workspace management
- Must be able to work full-time in the United States; sponsorship question is included in the application
Benefits
Comp & perks- Stock options/equity
- Company-paid benefits
- Full range of benefits and perks
- Supportive and inclusive work environment
- Remote work from any location in the United States
