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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing high-volume sales pipelines and driving customer engagement through effective communication and value-based selling. Proficient in utilizing Salesforce and familiar with security tools to enhance customer experience and meet revenue targets.
Highest-signal resume keywords
Sales Cycle ManagementValue-Based SellingCustomer DiscoverySalesforce ProficiencyHigh-Volume Pipeline Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementAccount ManagementNegotiationDeal ManagementProduct Demonstrations
Soft Skills
Clear CommunicationObjection HandlingPrioritizationTrust Building
Tools & Technologies
Salesforce1PasswordGongOutreach
Industry Keywords
SaaSCustomer SuccessSecurity ToolsSales Targets
About the role
Key responsibilities & impact- Help very small business customers and inbound prospects understand how 1Password supports their security and productivity needs
- Manage a high-volume book of business and guide customers through the sales process
- Identify opportunities to expand customer use of the 1Password platform
- Manage a high-volume portfolio of VSB customers and inbound prospects
- Understand customer goals, product usage, and growth opportunities
- Maintain a healthy pipeline in Salesforce and progress opportunities from discovery through close
- Keep forecasts accurate
- Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities
- Drive seat growth, add-ons, and tier upgrades
- Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations
- Help customers understand and adopt 1Password by connecting their needs to relevant solutions
- Provide guidance throughout the buying process
- Partner with Solutions Engineering, Customer Success, Onboarding, Legal, Product, Marketing, and Operations teams
- Remove blockers and support smooth deal progression
- Share customer feedback, objections, and common needs to improve the customer experience
Requirements
What you’ll need- Experience in sales, account management, customer success, or a related role, preferably in a SaaS environment
- Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets
- Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing
- Strong customer discovery, objection-handling, deal-management, and value-based selling skills
- Clear communication skills, including the ability to explain technical concepts to non-technical customers
- Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders
- Experience handling customer inquiries through email, phone, and chat
- Familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset
- Must already be legally authorized to work in the countries listed in the job posting; no work authorization, relocation assistance, or visa sponsorship is offered
- Successful applicants must complete a background check
Benefits
Comp & perks- Immediate participation in health, dental, RRSP and other benefits
- Generous paid time off
- Equity grant
- Participation in incentive programs, where applicable
- Maternity and parental leave top-up programs
- Competitive health benefits
- Retirement matching program
- Free 1Password account
- Paid volunteer days
- Peer-to-peer recognition through Bonusly
- Flexible hybrid work arrangement
- Occasional travel opportunities for offsites, department meetings, and customer events
- Accommodation available upon request during recruitment