Engineering Manager, Infrastructure – Device Trust

1Password

. Lead the Device Trust Platform team responsible for lower-level platforms powering 1Password Device Trust and future Device Security and security platform products .

Posted 11/5/2026full-timeRemote • United States, CanadaMid-LevelSenior💰 $192,000 - $278,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading engineering teams, ensuring platform reliability, and managing incident response processes. Proficient in observability practices and infrastructure management for high-volume data systems.

Highest-signal resume keywords

Team Leadership and MentoringPlatform Reliability and ResiliencyIncident Response and PostmortemsProduction Observability with DatadogInfrastructure Management for Multi-Region Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SLO Definition and MaintenanceIncident Response ManagementData Ingestion and ProcessingRuby on Rails Application DevelopmentGo Services DevelopmentKubernetes ManagementInfrastructure-as-CodeOperational ToolingCapacity PlanningError Budget Management

Soft Skills

Excellent CommunicationCoaching and Team BuildingStakeholder Management

Tools & Technologies

DatadogAWSOsqueryEndpoint Telemetry

Industry Keywords

Device TrustSecurity PlatformDisaster RecoveryHigh-Volume Data SystemsStreaming SystemsQueueing SystemsData Integrity StandardsBlameless PostmortemsMonitoring and AlertingRemote Team Management

Tech Stack

Tools & technologies

AWSCloudKubernetesRubyRuby on RailsGo

About the role

Key responsibilities & impact

Lead the Device Trust Platform team responsible for lower-level platforms powering 1Password Device Trust and future Device Security and security platform products
Lead, coach, grow, hire, onboard, and integrate senior and staff engineers
Own application and platform reliability, resiliency, availability targets, incident response, capacity, and architecture
Define and maintain SLOs, error budgets, monitoring, and alerting
Lead the on-call program, including rotation design, escalation paths, and runbooks
Run incident response and blameless postmortems and drive remediation to completion
Plan and execute multi-region failover, disaster recovery, capacity work, and regular exercises
Own observability through metrics, logs, traces, dashboards, monitors, and SLOs in Datadog
Instrument services end to end and expose latency, throughput, error rates, and data freshness
Communicate platform health through dashboards and status reporting
Partner with staff engineers on data ingestion, processing, storage architecture, and technical direction
Maintain performance, security, and data integrity standards
Identify and mitigate risks from architectural changes, migrations, and dependencies
Scope, plan, and drive platform initiatives while balancing reliability investment and feature work
Coordinate cycle planning, design reviews, and project planning
Cascade priorities, progress, and risk to stakeholders and contribute to organization-wide reliability initiatives

Requirements

What you’ll need

3+ years managing and mentoring software engineering teams, including senior and staff engineers
Strong background in infrastructure for highly reliable, high-volume data systems, including ingestion pipelines, streaming or queueing systems, large datastores, and operational tooling
Hands-on experience operating multi-region systems with failover and redundancy
Experience owning availability for critical services, including SLOs, incident response, postmortems, and remediation follow-through
Experience with production observability: instrumentation, dashboards, alerting, and telemetry-driven reliability and capacity decisions
Datadog experience strongly preferred
Significant hands-on development experience and strong technical judgment
Experience reviewing code and partnering with staff engineers on architecture and system design
Demonstrated success leading a hybrid team spanning infrastructure and application engineering
Excellent communication with technical and non-technical stakeholders
Experience with Ruby on Rails applications at scale, or Go services and agent-based data collection is a bonus
Experience with osquery, endpoint telemetry, or other device-data pipelines is a bonus
Experience running Kubernetes-based platforms on AWS or another major cloud, including infrastructure-as-code is a bonus
Experience managing remote and distributed teams is a bonus
Experience balancing rapid iteration with enterprise-grade security and compliance is a bonus
Deep Datadog experience, including APM, log management, custom metrics, and SLO-based monitoring is a bonus
Must already be legally authorized to work in the United States or Canada; 1Password does not offer work authorization, relocation assistance, or sponsorship/transferring of a visa
Successful applicants must complete a background check

Benefits

Comp & perks

Health benefits
Dental benefits
401(k) (USA) / RRSP (Canada)
Generous paid time off
Equity grant / RSU program
Incentive programs where applicable
Maternity and parental leave top-up programs
Retirement matching program
Free 1Password account
Paid volunteer days
Peer-to-peer recognition through Bonusly
Remote-first work environment
Annual department-wide offsites, team meetings, and customer/industry events
Accommodation available during the recruitment process