Senior Manager, Strategic Operations

1Password

. Lead cross-functional strategic initiatives from definition through execution .

Posted 10/21/2026full-timeRemote • United States, CanadaSenior💰 $171,000 - $248,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cross-functional strategic initiatives, managing complex programs, and utilizing AI tools for operational efficiency. Proven ability to translate objectives into actionable plans while effectively communicating with senior stakeholders.

Highest-signal resume keywords

Strategic OperationsProgram ManagementCross-Functional LeadershipAI Tools UtilizationStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementData AnalysisRisk AssessmentRoadmap DevelopmentCrisis ManagementOperational EfficiencyObjective TrackingWorkflow AutomationPresentation SkillsDecision Making

Soft Skills

CommunicationAnalytical ThinkingProblem SolvingInfluencing SkillsJudgment

Tools & Technologies

AI ToolsWorkflow Automation Software

Industry Keywords

SaaSCybersecurityTechnology OperationsBusiness OperationsInternational Expansion

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead cross-functional strategic initiatives from definition through execution
Advance priorities including international expansion, high-priority customer programs, corporate crisis management, and company planning
Lead international expansion efforts across Australia, New Zealand, and Japan
Build and manage programs that improve service and outcomes for high-priority customer accounts
Develop a corporate crisis management playbook and support preparation for and response to complex business challenges
Support company planning, Quarterly Business Reviews, objective tracking, and operating rhythms
Create roadmaps, status reports, risk assessments, and recommendations
Bring teams together to resolve blockers, align priorities, manage change, and deliver shared outcomes
Use AI-assisted analysis and workflow automation to generate insights, identify risks and dependencies, and scale program execution
Work with senior leaders and teams across the company
Report to the Director, Strategic Operations

Requirements

What you’ll need

7–9+ years of experience in strategic operations, business operations, program management, or a related field
Track record of delivering complex initiatives
Experience leading cross-functional programs and influencing senior or executive stakeholders without direct authority
Ability to translate broad objectives into practical plans, roadmaps, decisions, and measurable outcomes
Sound judgment and confidence working through ambiguity, resolving dependencies, and constructively challenging assumptions
Strong analytical, communication, and presentation skills
Ability to turn data into clear recommendations and concise status updates
Experience managing multiple stakeholders and priorities while maintaining accountability from planning through delivery
Experience in SaaS, cybersecurity, technology, product operations, or a similarly fast-moving environment
Experience using AI tools or workflow automation to improve operational efficiency
Must already be legally authorized to work in the United States or Canada; no work authorization, relocation assistance, or sponsorship/transferring of a visa provided
Successful applicants must complete a background check

Benefits

Comp & perks

Immediate participation in 1Password's benefits program, including health and dental coverage and 401(k) (USA) or RRSP (Canada)
Generous paid time off
Equity grant / RSU program for most employees
Incentive programs where applicable
Maternity and parental leave top-up programs
Competitive health benefits
Retirement matching program
Free 1Password account
Paid volunteer days
Peer-to-peer recognition through Bonusly
Remote-first work environment
Travel for in-person engagement, including annual department-wide offsites, team meetings, and customer/industry events
Accommodation available upon request during recruitment
Candidates may use AI tools responsibly during the application process, except during live interviews