Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
1Password

Staff Technical Account Manager

1Password

. Help customers realize long-term value from their investment through implementation, adoption, and ongoing technical guidance .

Posted 10/10/2026full-timeRemote • United StatesLead💰 $143,000 - $207,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex customer relationships and technical implementations, with a strong focus on SaaS security, identity technologies, and effective communication. Capable of mentoring team members and collaborating across functions to drive customer success and business outcomes.

Highest-signal resume keywords
Customer-Facing Technical Role ExperienceSaaS Security ExpertiseIdentity Technologies KnowledgeTechnical Onboarding LeadershipStrong Communication Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical Account ManagementSolutions ArchitectureImplementation ConsultingIdentity Protocols (SSO, SAML, OIDC, SCIM)Security Frameworks (SOC 2, ISO 27001, GDPR)Cloud InfrastructureScripting or Software DevelopmentDevOps PracticesDockerKubernetes
Soft Skills
Strong CommunicationStorytellingMentoringCollaborationAutonomous Work
Tools & Technologies
1PasswordPassword ManagersSaaS Lifecycle ManagementMobile Device Management (MDM)Device Posture ToolsArtificial Intelligence (AI) Technologies
Industry Keywords
SaaSBusiness-to-Business (B2B)Technical ImplementationsCustomer SuccessSecurity

Tech Stack

Tools & technologies
CloudDockerKubernetes

About the role

Key responsibilities & impact
  • Help customers realize long-term value from their investment through implementation, adoption, and ongoing technical guidance
  • Support complex customer environments
  • Advise on identity, access, device trust, and Software as a Service (SaaS) security
  • Shape scalable practices that advance 1Password’s mission
  • Own complex post-sale technical relationships from onboarding through adoption and renewal
  • Lead technical implementations, including integrations, configuration, and security reviews
  • Serve as a trusted technical advisor for strategic accounts and help customers achieve meaningful business outcomes
  • Partner with Customer Success Managers to identify risks, support expansion opportunities, and maximize customer value
  • Represent the customer perspective internally while collaborating with Product, Marketing, Support, and other cross-functional teams
  • Create and maintain scalable resources, playbooks, knowledge-base content, processes, and metrics
  • Mentor team members, contribute to enablement, support team leadership activities, and serve as an escalation point for complex technical challenges
  • Use AI to work smarter, move faster, anticipate customer needs, and drive growth

Requirements

What you’ll need
  • 8+ years of experience in a customer-facing technical role, such as Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant
  • Experience ideally in a SaaS or Business-to-Business (B2B) security environment
  • Experience leading technical onboarding and implementation conversations with technical and business stakeholders across complex customer environments
  • Strong communication, storytelling, and demonstration skills
  • Ability to translate technical concepts into clear business value
  • Experience with identity technologies and protocols, including Single Sign-On (SSO), Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM)
  • Experience with security frameworks such as SOC 2, ISO 27001, and the General Data Protection Regulation (GDPR)
  • Experience with SaaS products, cloud infrastructure, scripting or software development, DevOps practices, Docker, Kubernetes, and command-line interfaces
  • Ability to work autonomously in a remote-first environment, mentor peers, improve team practices, and collaborate effectively across functions
  • Preferred experience with 1Password or other password managers, SaaS lifecycle management, Mobile Device Management (MDM), device posture tools, and advising customers on evolving artificial intelligence (AI) technologies
  • Must already be legally authorized to work in the countries listed in the job posting; 1Password will not offer work authorization, relocation assistance, or sponsorship/transferring of a visa
  • Successful applicants must complete a background check

Benefits

Comp & perks
  • Immediate participation in 1Password's benefits program, including health and dental benefits
  • 401(k)
  • Generous paid time off
  • Equity grant
  • Incentive programs, where applicable
  • Maternity and parental leave top-up programs
  • Competitive health benefits
  • Generous PTO policy
  • RSU program for most employees
  • Retirement matching program
  • Free 1Password account
  • Paid volunteer days
  • Peer-to-peer recognition through Bonusly
  • Remote-first work environment
  • Occasional travel to department-wide offsites, quarterly department meetings, and periodic customer events
  • In-person onboarding in Toronto for go-to-market roles