District Merchandising Manager

2020 Companies

. Directly lead, coach, mentor, and develop a team of Field Merchandising Representatives .

Posted 10/27/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $48,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to develop and manage remote field teams while ensuring effective execution of merchandising standards and client expectations. Proficient in performance analysis, data-driven decision-making, and maintaining high levels of client satisfaction.

Highest-signal resume keywords

Field Operations ManagementTeam LeadershipMerchandising ExecutionPerformance AnalysisClient Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Retail MerchandisingPlanogramsFixture InstallationsPerformance Data AnalysisSchedulingPayroll ManagementField Execution PlatformsMicrosoft Office ProficiencyReporting ToolsMobile Technology

Soft Skills

CoachingTeam DevelopmentCommunicationProblem-SolvingConflict Resolution

Certifications & Qualifications

Valid Driver's LicenseState-Required Automobile Insurance

Industry Keywords

Retail OperationsMulti-Unit LeadershipCustomer-First CultureWorkforce PlanningTerritory Optimization

About the role

Key responsibilities & impact

Directly lead, coach, mentor, and develop a team of Field Merchandising Representatives
Conduct one-on-one meetings, accountability reviews, coaching sessions, and recognition
Recruit, interview, hire, onboard, and retain field talent
Identify high-potential employees and develop succession plans
Administer performance counseling, corrective action, recognition, and terminations
Lead team meetings, conference calls, and training sessions
Serve as the primary escalation point for field representatives
Ensure client work is completed accurately, on time, and within service level agreements
Monitor daily execution, scheduling, staffing, workload balancing, and territory coverage
Optimize travel routes and maximize productivity
Monitor payroll, timecards, mileage, expenses, and travel compliance
Complete store visits or merchandising projects when required
Maintain market headcount for current and future client demands
Ensure execution of merchandising standards, installations, resets, planograms, display maintenance, and break-fix services
Conduct field audits and verify compliance with client directives
Ensure accurate surveys, photographs, reporting, and documentation using company systems
Monitor quality metrics and resolve execution issues
Partner with retailers and store leadership
Establish performance expectations and goals
Monitor productivity, utilization, quality scores, completion rates, attendance, communication, and client satisfaction
Use reporting, dashboards, and analytics to identify trends and improvement opportunities
Develop action plans for underperforming markets or representatives
Deliver onboarding and ongoing training
Coach representatives on merchandising, installation techniques, technology platforms, client expectations, and communication standards
Ensure required certifications and training completion
Partner with the National Field Leader on initiatives and operational priorities
Support new clients, programs, systems, and field processes
Participate in business planning, forecasting, workforce planning, and territory optimization
Maintain communication with representatives, internal departments, clients, and retail partners
Provide updates on field performance, staffing challenges, escalations, and operational risks
Collaborate with Recruiting, Operations, Training, Payroll, Human Resources, Client Services, and Leadership
Deliver district summaries and performance reporting to the National Field Leader
Build client, retailer, and stakeholder relationships
Resolve customer, retailer, and client concerns
Promote a customer-first culture

Requirements

What you’ll need

Bachelor's degree preferred; Associate's degree or equivalent experience considered
5–7 years of retail merchandising, field operations, or multi-unit leadership experience
1-2+ years of direct people leadership experience managing remote field teams
Experience hiring, coaching, developing, and managing employee performance
Experience supporting multiple retail locations and large geographic territories
Experience with merchandising, planograms, fixture installations, and retail execution preferred
Strong leadership, coaching, and team development skills
Excellent verbal, written, presentation, and interpersonal communication skills
Strong organizational and time management abilities
Ability to analyze performance data and make data-driven decisions
Strong problem-solving and conflict-resolution skills
Ability to work independently in a fast-paced environment
Proficiency with Microsoft Office, reporting tools, and mobile technology
Experience using workforce management, scheduling, payroll, and field execution platforms preferred
Ability to prioritize multiple projects and adapt to changing business needs
Ability to travel throughout assigned territory up to 25% of the time
Overnight travel may be required
Valid driver's license with reliable transportation and state-required automobile insurance
Ability to work flexible schedules, including evenings, weekends, and holidays, as business needs require
Scheduled Monday–Friday 8:30 am–5:30 pm, less 1hr break
Ability to be on-call and responsive one scheduled weekend every 4 weeks

Benefits

Comp & perks

annual bonus, paid quarterly
Quarterly incentive potential
Work remotely, from home
Health/Dental/Vision benefits
401K Program with matching
Paid Time Off
Paid Holidays
Partial Mobile Reimbursement
Scholarship opportunities for employees and direct family members
Employee Assistance Program
Leadership Development Program
Employees special pricing for multiple clients
Paid holidays
Long-term career pathing options
Personal development opportunities
Professional stretch assignments