District Merchandising Manager

2020 Companies

. Lead, coach, mentor, and develop a team of Field Merchandising Representatives .

Posted 10/27/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $48,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and team development capabilities, with a focus on coaching, performance management, and effective communication. Proficient in retail merchandising execution, data analysis, and operational optimization across multiple locations.

Highest-signal resume keywords

Retail Merchandising ExperiencePeople Leadership ExperiencePerformance ManagementData Analysis SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MerchandisingPlanogramsFixture InstallationsPerformance CounselingSchedulingWorkload BalancingField AuditsReportingAnalyticsTravel Compliance

Soft Skills

LeadershipCoachingCommunicationProblem-SolvingTime Management

Tools & Technologies

Workforce Management PlatformsScheduling ToolsPayroll SystemsField Execution PlatformsMobile Technology

Certifications & Qualifications

Valid Driver's LicenseState-Required Automobile Insurance

Industry Keywords

Field OperationsMulti-Unit LeadershipRetail ExecutionCustomer-First CultureSuccession Planning

About the role

Key responsibilities & impact

Lead, coach, mentor, and develop a team of Field Merchandising Representatives
Conduct one-on-one meetings, accountability reviews, coaching sessions, and recognition
Recruit, interview, hire, onboard, and retain field talent
Identify high-potential employees and develop succession plans
Administer performance counseling, corrective action, recognition, and terminations
Lead team meetings, conference calls, and training sessions
Serve as the primary escalation point for field representatives
Ensure client work is completed accurately, on time, and within service level agreements
Oversee scheduling, staffing levels, workload balancing, and territory coverage
Optimize travel routes and maximize productivity
Monitor payroll, timecards, mileage, expenses, and travel compliance
Complete store visits or merchandising projects when required
Ensure execution of merchandising standards, installations, resets, planograms, display maintenance, and break-fix services
Conduct field audits and monitor quality metrics
Ensure accurate surveys, photographs, reporting, and documentation using company systems
Partner with retailers and store leadership
Establish performance goals and monitor productivity, utilization, quality, attendance, completion rates, communication, and client satisfaction
Use reporting, dashboards, and analytics to identify trends and improvement opportunities
Develop action plans for underperforming markets or representatives
Deliver onboarding and ongoing training
Coach representatives on merchandising, installation techniques, technology platforms, client expectations, and communication standards
Ensure required certifications and training programs are completed
Partner with the National Field Leader on initiatives and operational priorities
Support implementation of new clients, programs, systems, and field processes
Participate in business planning, forecasting, workforce planning, and territory optimization
Collaborate with Recruiting, Operations, Training, Payroll, Human Resources, Client Services, and Leadership
Deliver district summaries and performance reporting to the National Field Leader
Build relationships with clients, retailers, and internal stakeholders
Resolve customer, retailer, and client concerns
Promote a customer-first culture throughout the district

Requirements

What you’ll need

Bachelor's degree preferred; Associate's degree or equivalent experience considered
5–7 years of retail merchandising, field operations, or multi-unit leadership experience
1–2+ years of direct people leadership experience managing remote field teams
Experience hiring, coaching, developing, and managing employee performance
Experience supporting multiple retail locations and large geographic territories
Experience with merchandising, planograms, fixture installations, and retail execution preferred
Strong leadership, coaching, and team development skills
Excellent verbal, written, presentation, and interpersonal communication skills
Strong organizational and time management abilities
Ability to analyze performance data and make data-driven decisions
Strong problem-solving and conflict-resolution skills
Ability to work independently in a fast-paced environment
Proficiency with Microsoft Office, reporting tools, and mobile technology
Experience using workforce management, scheduling, payroll, and field execution platforms preferred
Ability to prioritize multiple projects and adapt to changing business needs
Ability to travel throughout assigned territory up to 25% of the time
Overnight travel may be required
Valid driver's license with reliable transportation and state-required automobile insurance
Ability to work flexible schedules, including evenings, weekends, and holidays
Scheduled Monday–Friday, 8:30 am–5:30 pm, less 1-hour break
Ability to be on-call and responsive one scheduled weekend every 4 weeks

Benefits

Comp & perks

Annual bonus / quarterly incentive potential
Work remotely, from home
Health/Dental/Vision benefits
401K Program with matching
Paid Time Off
Paid Holidays
Partial Mobile Reimbursement
Scholarship opportunities for employees and direct family members
Employee Assistance Program
Leadership Development Program
Employees special pricing for multiple clients
Long-term career pathing options
Personal development opportunities
Professional stretch assignments