Chief Technology Officer

321 The Agency

. Define and own the agency's multi-year technology vision and strategy, aligned with company growth goals, service offerings, and market positioning .

Posted 10/5/2026full-timeRemote • Florida • United StatesLead💰 $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive technology leadership with a focus on MarTech, CRM architecture, and data infrastructure, while driving strategic initiatives that align with business growth and compliance standards. Proven ability to build and scale technology organizations, manage budgets, and lead product development from conception to execution.

Highest-signal resume keywords

Technology LeadershipMarTech ExpertiseEnterprise ArchitectureAI Strategy DevelopmentSecurity and Compliance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM ArchitectureData InfrastructurePlatform DevelopmentCloud InfrastructureAPIsIntegrationsProduct DevelopmentBudget ManagementVendor StrategyTechnical Due Diligence

Soft Skills

Executive CommunicationLeadership DevelopmentStrategic ThinkingCoachingCollaboration

Tools & Technologies

High LevelSalesforceSalesforce Marketing CloudHubSpotGoogle CloudAWSAzure

Certifications & Qualifications

SOC 2HIPAA Compliance

Industry Keywords

MarTechSaaSData StrategyBusiness ContinuityRegulatory ComplianceIncident ResponsePerformance-Based PricingPredictive Insights

Tech Stack

Tools & technologies

AWSAzureCloud

About the role

Key responsibilities & impact

Define and own the agency's multi-year technology vision and strategy, aligned with company growth goals, service offerings, and market positioning
Serve as a member of the executive leadership team, contributing to company strategy, annual planning, and major business decisions
Own the technology budget, including platform, licensing, infrastructure, and headcount investments, with clear return-on-investment expectations
Lead build-versus-buy-versus-partner decisions for major platforms and capabilities
Report on technology performance, risk, and investment outcomes to ownership and, where applicable, investors or a board
Build, lead, and scale the technology organization, including the Director of Technology and teams spanning CRM/MarTech, integrations, data, AI, and systems administration
Design the organizational structure, leadership roles, and hiring plan needed to support the agency's growth
Set the culture, engineering standards, and operating principles for how technology is built, shipped, and supported across the agency
Develop leaders within the technology organization through coaching, succession planning, and clear career paths
Provide executive technology leadership for 321 AIM in partnership with its leadership, guiding platform architecture, scalability, reliability, and roadmap priorities
Identify opportunities to turn repeatable agency solutions, data assets, and automations into proprietary products, platforms, or productized services
Oversee product development practices, including requirements, release management, quality assurance, and technical documentation
Protect and grow the agency's technology intellectual property
Set the company-wide AI strategy and govern responsible AI use
Lead evaluation and adoption of emerging technologies that create new service lines, improve margins, or strengthen client outcomes
Partner with department leaders to embed AI into creative, paid media, CRM, reporting, and agency operations
Own enterprise architecture across internal systems, client platforms, data infrastructure, and integrations
Lead the information security program, including policies, access management, vendor risk, incident response, and business continuity
Ensure agency and client technology meets regulatory and contractual requirements, including HIPAA, business associate agreements, TCPA, GDPR, and CCPA
Guide the agency toward formal security and compliance frameworks such as SOC 2
Define the agency's data strategy and oversee measurement and attribution infrastructure
Build the data foundation for performance-based pricing, benchmarking, and predictive insights
Serve as the senior technology executive with clients, partners, and prospects
Lead the technology narrative in new business pitches, RFP responses, and strategic client relationships
Build and manage strategic technology partnerships with High Level, Salesforce, HubSpot, Google, and Meta
Lead technical due diligence for partnerships, acquisitions, or major client engagements

Requirements

What you’ll need

12+ years of experience in technology leadership, with demonstrated depth in MarTech, CRM architecture, data infrastructure, and platform or product development — agency, MarTech, or SaaS experience strongly preferred
At least 5 years in an executive or senior technology leadership role (CTO, VP of Technology or Engineering, or Director overseeing multiple teams), including building and scaling technology organizations
Proven track record of setting technology strategy and delivering measurable business results, including revenue growth, margin improvement, or new product lines
Experience leading the development of proprietary platforms or software products, from architecture and roadmap through launch and scale
Deep understanding of CRM and marketing automation ecosystems — High Level strongly preferred; Salesforce, Salesforce Marketing Cloud, and HubSpot also valued
Strong command of enterprise architecture, cloud infrastructure (AWS, Google Cloud, or Azure), APIs, integrations, and data platforms
Experience leading security and compliance programs in regulated industries, including HIPAA; SOC 2 or similar framework experience strongly preferred
Demonstrated leadership in AI strategy and adoption, including LLM-powered products or workflows, with sound judgment on governance and responsible use
Experience owning technology budgets, vendor strategy, and build-versus-buy decisions
Executive-level communication skills — able to present technology strategy to ownership, investors, boards, and enterprise clients with clarity and credibility
Comfort operating in a fast-growing, remote, multi-client environment with competing priorities
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field — or equivalent demonstrated experience; advanced degree a plus

Benefits

Comp & perks

100% remote work environment
Flexible scheduling with core collaboration hours
Paid time off + agency-observed holidays
Professional development and platform/tool access budget
Collaborative, AI-forward team culture that values innovation and continuous learning
Opportunity to shape the technology strategy and proprietary platforms of a high-growth agency operating at the intersection of performance marketing and marketing technology
Executive performance bonus eligibility applies