Community Lead – Discord, Reddit

33 USA Inc.

. Build and configure Discord servers and Reddit communities according to the Community Management Manager's design .

Posted 9/15/2026full-timeLos Angeles • California • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community management across Discord and Reddit, with a strong focus on moderation, engagement, and operational execution. Proficient in community analytics and reporting, with a clear, friendly communication style tailored to fan communities.

Highest-signal resume keywords

Discord Server AdministrationReddit Community ManagementModeration Tools ExperienceCommunity Analytics ReportingEvent Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Discord AdministrationReddit AdministrationModeration TechniquesCommunity Metrics TrackingContent DraftingGraphic Editing SkillsEvent ManagementEscalation ProceduresBot ConfigurationAutoModerator Setup

Soft Skills

Detail-OrientedPositive CommunicationAutonomous OperationCalm Under PressureTeam Coordination

Tools & Technologies

DiscordRedditCommunity Analytics ToolsModeration BotsGraphic Editing Software

Industry Keywords

Community ManagementFan CommunitiesAnime FandomGame FandomLive Events

About the role

Key responsibilities & impact

Build and configure Discord servers and Reddit communities according to the Community Management Manager's design
Maintain community settings, rules, FAQs, pinned content, and operating documentation
Conduct day-to-day moderation, review channels and threads, apply rules, handle reports, address spam and harmful content, and manage spoiler/leak control
Respond to member questions and welcome new members in a positive, on-brand manner
Log incidents and escalate harassment, Terms of Service violations, and PR-sensitive matters
Execute release-linked activations, AMAs, watch parties, contests, polls, and creator/ambassador programs
Schedule programs, publish announcements, and manage live event operations
Draft Discord and Reddit announcements and light content, and coordinate visual assets with the Creative team
Coordinate assigned contractors and part-time moderators, including shifts, briefings, work direction, and first-line quality checks
Track community metrics including members, active rate, engagement, sentiment, and incidents
Prepare inputs for weekly and monthly client reporting
Share member feedback, trends, and risks to drive operational improvements
Align community activity with the Social Media Marketing content calendar, IP release schedules, and licensing constraints

Requirements

What you’ll need

1–3+ years of hands-on experience operating or moderating a Discord server or Reddit community as an official community for a brand, IP, game title, or agency (required; experience on both platforms preferred)
Personal fan communities or volunteer moderation alone do not qualify
Experience participating in the launch or initial build-out of an official community
Working knowledge of Discord and Reddit administration, including channels, roles and permissions, bots/automod, community settings, AutoModerator, moderation tools, and both platforms' policies and Terms of Service
Experience handling moderation, reports, and incidents calmly and consistently, and following escalation flows
Understanding of anime, manga, and/or game fandom culture and North American fan communities
Native-level written English with a clear, friendly, on-brand community voice
Reliable, detail-oriented, and comfortable with flexible hours around releases and live events
Able to run day-to-day operations autonomously under the direction of the Community Management Manager
Preferred: experience operating official communities for game or anime IPs
Preferred: experience operating official communities on both Discord and Reddit
Preferred: experience coordinating or scheduling moderators or contractors
Preferred: familiarity with community analytics/reporting tools, Discord bot configuration, and Reddit AutoModerator setup
Preferred: experience running AMAs, watch parties, contests, or similar live community events
Preferred: basic graphic/video editing skills for community assets
Preferred: Japanese language ability, or experience working with Japanese clients or cross-border teams
Preferred: experience on additional platforms such as Twitch, YouTube community, or Steam community

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Hybrid Work Model