Employee Experience Specialist

360Learning

. Take ownership of incoming employee training requests, office access/badge logistics, mail/package distribution, and ad hoc helpdesk tickets .

Posted 10/27/2026full-timeRemote • FranceJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Learning and Development Operations, including managing training requests, maintaining learning platforms, and coordinating workplace logistics. Proficient in data analysis and reporting, with strong organizational skills to support HR and facilities operations.

Highest-signal resume keywords

Learning And Development OperationsData Analysis And ReportingFacilities CoordinationFluency In French And EnglishGoogle Workspace Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CollectionTraining Request ProcessingCourse MaintenanceReport CompilationEvent Logistics ManagementSpreadsheet ProficiencyTraining Completion TrackingWorkflow Automation

Soft Skills

Strong Multi-Tasking SkillsRigorous OrganizationRespect For Deadlines

Tools & Technologies

360LearningConfluenceLatticeHiBobGoogle Workspace

Industry Keywords

People OperationsHR AdministrationWorkplace CoordinationCSR ReportingCSE Compliance

About the role

Key responsibilities & impact

Take ownership of incoming employee training requests, office access/badge logistics, mail/package distribution, and ad hoc helpdesk tickets
Triage and process employee training requests against Learning Allowance guidelines
Maintain internal course hygiene on the 360Learning platform, including catalog updates, tagging, and content cleanups across 700+ courses
Maintain the Confluence knowledge base
Manage administrative launch and reminder schedules for engagement pulse surveys on Lattice
Manage day-to-day facilities operations, including office access badges, mail/deliveries, basic maintenance coordination, and assistance tickets
Collect raw HR data for CSR reporting, including carbon footprint metrics and EcoVadis documentation
Compile quarterly and annual CSE mandatory training reports in coordination with HR Operations
Handle event logistics for internal workshops, coaching co-development groups, team-building gatherings, and company-wide Learning Days
Assist in creating and updating learning assets such as short modules, onboarding checklists, tutorial videos, and slide decks
Track training completion rates and survey participation metrics
Produce monthly People Experience dashboards
Support daily office logistics and ad hoc facilities projects, including space planning, access management, and workspace adaptations
Operate autonomously across L&D administration, facilities logistics, engagement survey support, and CSE compliance reporting
Identify operational bottlenecks and propose automated workflows between 360Learning, HiBob, and administrative tracking tools
Work closely with Customer Success and Product teams to ensure training offerings address client needs

Requirements

What you’ll need

1+ years of experience in L&D Operations, People Ops, HR administration, workplace/facilities coordination, or event planning (internships/apprenticeships included)
Comfort handling day-to-day workplace operations (badges, deliveries, ad hoc assistance tickets, maintenance follow-up)
High comfort with spreadsheets (pivot tables, formulas) to collect CSR raw data, prepare CSE reports, and analyze training requests
Rigorous organization, strong multi-tasking skills, and strict respect for administrative deadlines
Tech savvy: comfortable with tools like learning platforms (360Learning), HR systems and Google Workspace
Fluency in French and English (written and spoken)
Enthusiasm for the Convexity working environment

Benefits

Comp & perks

Package includes base salary, a variable component and equity
Work From Home stipend
RTT
Lunch vouchers
Medical insurance
Gym subscription
1 month parental leave for the second parent
Flexible hours
Full remote work possible anywhere in France
Six active employee resource groups: Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
Corporate Social Responsibility program and CSR Charter
Convexity Culture and team, product and process resources