Trainer EMEA, German Speaker

360Learning

. Master the platform's core user experience and Collaborative Learning methodology .

Posted 9/15/2026full-timeRemote • SpainMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Collaborative Learning methodology and user experience, with a strong focus on training development and client engagement. Proficient in onboarding, mentoring, and improving training processes while effectively communicating in German, English, and French.

Highest-signal resume keywords

Training DevelopmentClient EngagementCommunication SkillsProject LeadershipMentoring

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Collaborative Learning MethodologyTraining DevelopmentWebinar HostingProcess ImprovementData AnalysisConfluence ManagementGamification StrategiesClient Use Case DevelopmentEngagement Academy UpdatesOnboarding

Soft Skills

Listening SkillsTeaching SkillsProactive ApproachResults-Oriented MindsetEnthusiasm

Certifications & Qualifications

Platform Certification

Industry Keywords

Learning IndustryCustomer SuccessTraining CatalogStadium WebinarsAcademy Workflows

About the role

Key responsibilities & impact

Master the platform's core user experience and Collaborative Learning methodology
Become a platform expert from user and administrator perspectives and get certified on the methodology
Shadow existing Stadium webinars and Academy workflows
Host Stadium webinars and receive peer feedback
Identify and execute Engagement Academy updates aligned with product releases
Define quarterly priorities with a coach in relation to the Support & Services roadmap
Contribute to the Confluence internal knowledge base
Lead projects improving the One-to-Many strategy, including webinar formats, Academy gamification, or localized content
Participate in Product Manager discovery meetings and share client usage and adoption insights
Analyze Academy completion rates and Stadium satisfaction scores to improve the training catalog
Build processes and update Confluence for daily team work
Onboard and mentor new Trainers
Own a recurring team pillar, such as serving as the internal referral for complex solution training
Develop advanced toolkits and training paths based on successful client use cases
Work closely with Customer Success and Product teams to align training with client needs

Requirements

What you’ll need

3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care
Recognized listening and teaching skills
Clear and concise written and oral communication
Proactive approach and preference for a strong results-oriented culture
Past experience in the learning industry is a plus
Excellent overall writing skills in different styles and tones
Impeccable spelling and grammar in German, English, and French
Enthusiasm for the company's working environment and Convexity Culture

Benefits

Comp & perks

Base salary and a variable component
Work From Home allowance
Social security
Health insurance
Unemployment insurance
Common contingency
Salary guarantee fund
Lunch vouchers
Flexible hours
Total work from home possible anywhere in Spain
Six active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
Executive team member participation in each ERG
Corporate Social Responsibility initiatives and CSR Charter
Convexity Culture framework and team/product/process resources