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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer education and training program development, with a strong focus on stakeholder management and project coordination. Proficient in building relationships within the dental industry and enhancing learning experiences through effective communication and collaboration.
Highest-signal resume keywords
Customer Education ExperienceProject Management SkillsStrong Communication SkillsStakeholder ManagementDental Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training Program DevelopmentDigital Dentistry WorkflowsCustomer SuccessLearning & DevelopmentTraining Delivery
Soft Skills
Organizational SkillsProactive Problem SolvingCollaborationRelationship BuildingAdaptability
Industry Keywords
HealthcareDental SystemCustomer SupportInternational EnvironmentLearning Content Specialists
About the role
Key responsibilities & impact- Design customer learning journeys from onboarding through advanced use of 3Shape solutions
- Work with global and regional teams to understand customer needs and provide appropriate education
- Develop and improve training programs with learning content specialists and subject matter experts
- Plan, organize, and support virtual and in-person training events
- Build relationships with dental professionals and industry experts
- Participate in training and education activities to understand customer needs and identify improvements
- Support customer-facing teams with relevant knowledge and learning resources
- Coordinate multiple initiatives, keep stakeholders informed, and drive projects forward
Requirements
What you’ll need- Experience in customer education, learning & development, training, customer success, support, project management, healthcare, or a related area
- Enjoy helping others learn and develop new skills
- Ability to coordinate projects and work effectively across different teams
- Organized and comfortable managing multiple priorities
- Strong communication and stakeholder management skills
- Interest in working in an international and collaborative environment
- Proactive approach to improving processes and experiences
- Confident communication in English
- Experience in the dental industry is advantageous
- Experience in Dental System is advantageous
- Experience training customers, partners, or colleagues is advantageous
- Knowledge of digital dentistry workflows is advantageous
- Additional language skills beyond English are advantageous
Benefits
Comp & perks- Opportunity to work on a global scale with colleagues across different countries and cultures
- Work in an international and collaborative environment
- Personal career growth opportunities
- Exposure to award-winning 3D scanning and CAD/CAM solutions
- Diverse and inclusive workplace
- Opportunity to participate in virtual and in-person training activities
- Employee community and professional networking opportunities