FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Provide excellent, efficient technical support on 3Shape hardware, including 3D scanners, and software
- Deliver support via online sessions, phone, email, and occasional on-site events
- Manage support cases by gathering relevant customer information according to company procedures
- Record customer information in the company's CRM
- Collaborate with other departments
- Escalate customer feedback as needed
- Build strong relationships with reselling partners and end-users worldwide
Requirements
What you’ll need- A customer-oriented approach
- Strong communication skills — the ability to ask the right questions and truly listen
- Strong verbal and written Spanish (B2 level and higher)
- Upper-Intermediate English or higher, used for internal communication
- Problem-solving and logical thinking skills
- A results-driven, stress-resistant mindset
- A genuine drive for self-development and continuous learning
- Analytical, multitasking, and empathetic skills
Benefits
Comp & perks- Meaningful work that helps to change the future of dentistry
- Work in a unique professional, friendly and supportive environment
- Constant professional growth and development
- A healthy work-life balance
- Comprehensive benefits including 24 working days of annual vacation
- Medical insurance
- Paid sick leaves and child sick leaves
- Maternity and paternity leaves
- Breakfasts and lunches in the office
- Good working conditions in a comfortable office in UNIT.City
- A parking lot with free spaces for employees
- Occasional business trips to Western Europe
- Opportunity to become a part of the success that 3Shape has created over the past 25 years