Quality Assurance Engineer

4 WALLS

. Work directly with customers, product managers, engineers, and support teams to understand workflows, clarify needs, and define testable acceptance criteria .

Posted 9/18/2026full-timeRemote • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing comprehensive test plans, utilizing AI tools for test generation and analysis, and effectively communicating testing progress and risks. Strong analytical skills and attention to detail are essential for identifying requirements and usability issues while collaborating with cross-functional teams.

Highest-signal resume keywords

Test Plan DevelopmentAI Tool UtilizationDefect TrackingCustomer Workflow TranslationAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Testing PracticesAutomated TestingExploratory TestingAcceptance Criteria DefinitionRegression Testing

Soft Skills

Excellent Communication SkillsCollaborative ApproachAttention to DetailJudgment in Prioritization

Tools & Technologies

Defect Tracking ToolsAI Tools for Testing

Industry Keywords

Customer WorkflowsUsability IssuesTesting StrategiesQuality Assurance

About the role

Key responsibilities & impact

Work directly with customers, product managers, engineers, and support teams to understand workflows, clarify needs, and define testable acceptance criteria
Identify missing requirements, conflicting assumptions, and potential usability issues before development begins
Develop and execute test plans covering real customer scenarios, edge cases, integrations, and regression risks
Investigate issues and document reproducible defects with clear evidence, expected behavior, and customer impact
Build and maintain appropriate automated tests while balancing automation with exploratory testing and human judgment
Communicate testing progress, coverage gaps, and release risks clearly
Use AI to generate test ideas, identify overlooked scenarios, assist with automation, and analyze failures, then verify its output
Help improve team-wide defect prevention and learning from customer issues

Requirements

What you’ll need

Must live and be a full-time resident in Pennsylvania, New Jersey, Delaware, Ohio, or Florida
Excellent written and verbal communication skills
Ability to explain technical issues to people with different levels of technical knowledge
Demonstrated interest in working directly with customers
Experience translating requirements and customer workflows into practical testing strategies
Strong analytical skills and attention to detail
Judgment to prioritize issues by customer impact
Familiarity with software testing practices, defect tracking, and tools for investigating application behavior
Practical experience using AI tools, including providing useful context, refining requests, recognizing limitations, and validating results
Collaborative approach to quality and confidence to raise concerns constructively

Benefits

Comp & perks

Generous PTO
Comprehensive healthcare
401(k) with a generous match
Competitive compensation package
Fully remote environment
Career growth and advancement opportunities