Clinical Account Manager

4DMedical

. Partner with Technical Account Managers to provide coordinated clinical and technical support to assigned customers .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical education and training, with a strong understanding of clinical workflows and the ability to translate complex technical information into practical guidance. Proven ability to manage multiple customer accounts and collaborate effectively with cross-functional teams in a healthcare technology environment.

Highest-signal resume keywords

Clinical Education and TrainingCustomer Relationship ManagementClinical Workflow AnalysisMedical Imaging ExpertiseTechnical Account Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Workflow UnderstandingMedical ImagingCT AcquisitionPACS/DICOM WorkflowsImplementation SupportHealthcare SoftwareRadiology Department OperationsClinical ApplicationsOnboarding and ValidationPost-Launch Adoption

Soft Skills

Excellent CommunicationInterpersonal SkillsProblem-SolvingFacilitation SkillsStakeholder Management

Certifications & Qualifications

ARRT(R)ARRT(CT)RRTRN

Industry Keywords

HealthcareClinical ScienceRadiologic SciencesMedical TechnologyRadiologyPulmonary MedicineRespiratory CareClinical EducationCustomer EngagementImplementation Activities

About the role

Key responsibilities & impact

Partner with Technical Account Managers to provide coordinated clinical and technical support to assigned customers
Serve as a clinical subject-matter resource throughout onboarding, implementation, validation, go-live, and ongoing utilization
Develop and deliver clinical education and training for radiologists, technologists, physicians, and other healthcare professionals
Deliver onsite and virtual training tailored to customer needs and clinical workflows
Translate complex technical capabilities into clear, practical clinical workflows and education
Support customer discussions involving clinical workflows, imaging acquisition, education, or product utilization
Assess customer workflows and identify opportunities to integrate 4DMedical technologies into clinical practice
Identify adoption barriers and collaborate with customers and internal teams to resolve clinical, educational, workflow, and technical challenges
Support go-live activities, including clinical readiness, user education, workflow implementation, and post-launch follow-up
Monitor clinical adoption and utilization and provide additional education and workflow support
Build and maintain relationships with key clinical stakeholders as a trusted clinical resource
Develop clinical education materials, presentations, training resources, and site-specific workflow guidance
Gather customer feedback and clinical insights and communicate them to Product, Engineering, Customer Solutions, Sales, and other internal teams
Manage multiple customer accounts and implementation activities
Travel to customer sites as required for implementation, training, go-live support, and ongoing clinical engagement

Requirements

What you’ll need

A bachelor’s degree in healthcare, radiologic sciences, medical imaging, respiratory care, clinical science, education, or a related discipline, or equivalent relevant professional experience
Experience working in a clinical, healthcare, medical imaging, medical technology, or related environment
Experience providing clinical or technical education and training to healthcare professionals
Strong understanding of clinical workflows and ability to translate complex clinical and technical information into clear, practical guidance
Excellent presentation, communication, facilitation, and interpersonal skills
Confidence engaging with technologists, radiologists, physicians, healthcare leadership, and other clinical stakeholders
Strong customer relationship and stakeholder-management skills
Strong problem-solving skills addressing clinical, educational, workflow, and customer adoption challenges
Ability to collaborate effectively with Technical Account Managers and cross-functional teams
Ability to work independently, manage multiple customer accounts and priorities, and maintain strong follow-through
Ability and willingness to travel to customer sites as required
Current or previous ARRT(R), ARRT(CT), RRT, RN, or another relevant healthcare credential highly regarded
Hands-on experience in CT, radiology, medical imaging, pulmonary medicine, or respiratory care highly regarded
Experience in Clinical Applications, Clinical Education, Clinical Account Management, or a similar customer-facing healthcare technology role highly regarded
Experience implementing or supporting medical devices, imaging technologies, or healthcare software within hospitals or health systems highly regarded
Knowledge of CT acquisition, image quality, imaging protocols, PACS/DICOM workflows, or radiology department operations highly regarded
Experience supporting customer onboarding, implementation, validation, go-live, and post-launch adoption highly regarded
Experience supporting multiple customer sites or accounts across different stages of implementation and adoption highly regarded
Mandatory current CV and Cover Letter; applications without a Cover Letter will not be considered

Benefits

Comp & perks

Medical health insurance
Dental insurance
Vision insurance
401(k) benefits, including employer contributions in accordance with the applicable 4DMedical plan
20 paid vacation days per year for full-time employees, comprising 15 flexible vacation days and five fixed company vacation days
Paid U.S. company holidays
Company-provided technology and equipment appropriate to the role
Reimbursement of reasonable business-related expenses in accordance with company policy
Opportunities for professional growth and development within an innovative global medical technology company
Reasonable business-related travel and other approved expenses will be reimbursed in accordance with 4DMedical's applicable expense policies