5THGEN Inc

Project Manager

• Lead, plan, organize, coordinate, and oversee activities related to combining multiple Imperial products and services for clinical-trial clients
• Provide customer-focused leadership from project inception through execution and completion to achieve on-time, on-budget results
• Monitor and manage adherence to project budget and scope of work to realize project profitability
• Coordinate efforts of project team members, external resources, and vendors
• Ensure project tasks follow project plans and Imperial processes, policies, and procedures
• Manage internal and external project-status communication and progress reporting
• Coordinate with management to ensure resources support project deliverables and milestones
• Act as primary liaison between Imperial and clients
• Assist Business Development activities as a subject matter expert, including proposal development and presentations
• Prepare scope of work, product development, launch activities, and change orders with Business Development and customers
• Develop client relationships, seek new or add-on business, and build knowledge of client organizations and objectives
• Provide forecasts and budgets to clients and management
• Facilitate kick-off, update, and ad hoc meetings
• Respond to customer requests and manage expectations
• Escalate customer dissatisfaction through appropriate quality channels
• Develop and execute project work plans and revise them as needs change
• Manage planning, scope definition, design, execution, and delivery across the project lifecycle
• Manage project priorities, timelines, resources, and team members
• Evaluate project progress and quality and conduct proactive risk management
• Track milestones, budgets, and performance indicators and prepare and deliver reports
• Direct work to team members and delegate day-to-day tasks to Project Management Associates
• Coordinate production, procurement, and distribution of materials with internal teams
• Maintain responsibility for client engagement and satisfaction
• Handle basic issues and refer complex issues to higher-level staff
• Attend project management training and team meetings
• Lead assigned internal process-improvement projects

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Project Manager I