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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer success management, focusing on post-sale strategies, campaign optimization, and stakeholder engagement. Proficient in driving adoption of advertising capabilities and translating data into actionable insights for clients.
Highest-signal resume keywords
Customer Success ManagementDigital Advertising CampaignsCampaign Planning and OptimizationStakeholder EngagementAnalytical Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign PlanningAudience StrategyTargetingOptimizationReportingMeasurementAdvertising KPIsRisk ManagementBusiness ReviewsCross-Functional Coordination
Soft Skills
CommunicationPresentationProject ManagementStakeholder ManagementRelationship Building
Tools & Technologies
SalesforceGainsightBI/Reporting Tools6sense PlatformDSPs
Industry Keywords
SaaSAdtechMartechB2B AdvertisingABMDemand GenerationIntent-Based Audiences
About the role
Key responsibilities & impact- Own post-sale success for a portfolio of 6sense Advertising customers, ensuring clear goals, success plans, risks, and next steps
- Advise customers on audience strategy, campaign structure, targeting, channel mix, budget allocation, measurement, and optimization
- Partner with Campaign Operations, Professional Services, Product, Support, Sales, and Account teams to deliver a coordinated customer experience
- Monitor campaign delivery, pacing, utilization, and performance; translate results into insights, recommendations, and customer-ready narratives
- Drive adoption of relevant advertising capabilities, workflows, audiences, reporting, and best practices
- Lead customer conversations and business reviews focused on performance, value, stakeholder alignment, and future opportunities
- Identify risks early, coordinate recovery plans, and keep customers on track for successful renewal outcomes
- Surface qualified expansion opportunities and partner with commercial owners on next steps
- Contribute to the evolution of playbooks and processes supporting customers’ advertising success
Requirements
What you’ll need- 5+ years of customer-facing experience in Customer Success, client services, consulting, account management, or a related post-sale role within SaaS, adtech, or martech
- 3+ years of hands-on experience with digital advertising or programmatic advertising campaigns
- Strong understanding of campaign planning, audience strategy, targeting, pacing, optimization, reporting, measurement, and common advertising KPIs
- Ability to build trusted relationships with practitioners and executive stakeholders and connect platform usage to measurable business outcomes
- Analytical mindset with ability to turn campaign and account data into clear insights, recommendations, and customer-ready stories
- Proven ability to manage risk, drive adoption, lead business reviews, and coordinate cross-functional work across internal and customer teams
- Excellent communication, presentation, project-management, and stakeholder-management skills
- Preferred: experience with B2B advertising, ABM, demand generation, intent-based audiences, DSPs, Salesforce, Gainsight, BI/reporting tools, or the 6sense platform
Benefits
Comp & perks- Bonus program or commission plan may be included
- Stock options if approved by 6sense’s board
- Generous health insurance coverage
- Life insurance
- Disability insurance
- 401K employer matching program
- Paid holidays
- Self-care days
- Paid time off (PTO)
- Paid parental leave
- Equipment and support for working and connecting with teams at home or in offices
- LinkedIn Learning platform access
- Learning and development initiatives
- Quarterly wellness education sessions
- Wellness days
- ERG-hosted events