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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in customer service, team development, and merchandising execution while effectively managing store profitability and operational compliance. Proficient in utilizing P&L reports and maintaining a safe, clean environment to enhance customer experience.
Highest-signal resume keywords
Supervisory ExperienceCustomer Service LeadershipP&L ManagementMerchandising ImplementationEmployee Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash HandlingFuel TransactionsRewards Loyalty Program PromotionHealth and Sanitation ComplianceMicrosoft WordMicrosoft Excel
Soft Skills
Excellent Communication SkillsInterpersonal SkillsTeam EmpowermentProductivity Encouragement
Certifications & Qualifications
Valid Driver’s LicenseAutomotive Liability Insurance
Industry Keywords
Retail ManagementMerchandisingMarketing InitiativesStore ProfitabilityCustomer Care
About the role
Key responsibilities & impact- Execute merchandising and marketing initiatives
- Drive store profitability
- Develop the skills of the entire store team
- Ensure customers are well taken care of
- Oversee customer service leadership, training, and coaching for store employees
- Identify qualified applicants and develop leaders
- Empower employees and encourage productivity
- Implement merchandising and marketing programs
- Use P&L and store reports to affect change
- Manage cash handling, fuel transactions, and rewards loyalty program promotion
- Maintain a clean, safe, presentable store and ensure products are in stock
Requirements
What you’ll need- Previous supervisory experience
- Ability to oversee and provide customer service leadership, training, and coaching for all store employees
- Ability to identify qualified applicants, develop leaders, empower employees, and encourage employee productivity
- Ability to oversee and implement merchandising and marketing programs
- Demonstrated ability to use P&L and store reports to affect change
- Ability to manage cash handling, fuel transactions, and promotion of the rewards loyalty program
- Ability to maintain a clean, safe environment and comply with health and sanitation procedures
- Excellent oral and written communication and interpersonal skills
- Proficient computer knowledge; Microsoft Word and Excel preferred
- High School diploma or GED preferred, but not required for candidates with at least one year of retail management experience
- Valid Driver’s License from the state of residence
- Automotive liability insurance maintained during employment
- Ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds
Benefits
Comp & perks- 401K Plan (US only)
- RRSP Plan (Canada only)
- Paid PTO Plans
- Coverage in medical, dental, life, and vision insurances available
- Monthly bonus/incentive potential
- Tuition Reimbursement
- Adoption Assistance (US only)
- Proper training
- Advancement opportunities through a strong “promote from within” philosophy