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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in customer service, training, and coaching while effectively managing merchandising and marketing initiatives to drive store profitability. Proficient in using P&L and store reports to implement changes and maintain a clean, safe environment.
Highest-signal resume keywords
Supervisory ExperienceCustomer Service LeadershipMerchandising And Marketing ProgramsP&L ManagementCash Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L ManagementCash HandlingFuel TransactionsMerchandising ProgramsMarketing ProgramsCustomer Service TrainingEmployee DevelopmentHealth And Sanitation ComplianceMicrosoft WordMicrosoft Excel
Soft Skills
Interpersonal SkillsCommunication SkillsMultitaskingEmpowermentProductivity Encouragement
Certifications & Qualifications
Valid Driver’s LicenseAutomotive Liability Insurance
Industry Keywords
Retail ManagementStore ProfitabilityCustomer CareEmployee TrainingRewards Loyalty Program
About the role
Key responsibilities & impact- Execute merchandising and marketing initiatives
- Drive store profitability
- Develop the skills of the entire store team
- Ensure customers are well taken care of
- Oversee customer service leadership, training, and coaching for store employees
- Identify qualified applicants and develop leaders
- Empower employees and encourage productivity
- Implement merchandising and marketing programs
- Use P&L and store reports to affect change
- Manage cash handling, fuel transactions, and rewards loyalty program promotion
- Maintain a clean, safe, and presentable store with products in stock
Requirements
What you’ll need- Previous supervisory experience
- Ability to oversee and provide customer service leadership, training, and coaching for all store employees
- Ability to identify qualified applicants, develop leaders, empower employees, and encourage employee productivity
- Ability to oversee and implement merchandising and marketing programs
- Demonstrated ability to use P&L and store reports to affect change
- Ability to manage cash handling, fuel transactions, and promotion of the rewards loyalty program
- Demonstrated ability to maintain a clean, safe environment by complying with health and sanitation procedures
- Excellent oral and written communication and interpersonal skills
- Proficient computer knowledge; Microsoft Word and Excel preferred
- High School diploma or GED preferred, but not required for candidates with at least one year of retail management experience
- Valid Driver’s License from the state of residence
- Automotive liability insurance during employment
- Ability to multitask, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds
Benefits
Comp & perks- RRSP plan
- Paid holidays
- Paid Time Off Plans
- Coverage in medical, dental, and life insurances available
- Monthly bonus/incentive potential
- Tuition Reimbursement
- Training programs
- Advancement opportunities through a “promote from within” philosophy