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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in overseeing store operations, driving profitability, and executing merchandising and marketing initiatives. Proficient in customer service training, cash handling, and utilizing P&L reports to enhance store performance.
Highest-signal resume keywords
Store Operations ManagementCustomer Service LeadershipP&L AnalysisMerchandising ImplementationEmployee Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash HandlingFuel TransactionsMerchandising ProgramsP&L ReportsRetail Management
Soft Skills
Communication SkillsCoaching SkillsInterpersonal SkillsMulti-tasking
Tools & Technologies
Microsoft WordMicrosoft Excel
Certifications & Qualifications
Valid Driver’s LicenseAutomotive Liability Insurance
Industry Keywords
Retail ManagementEmployee RetentionCustomer ServiceHealth and Sanitation Procedures
About the role
Key responsibilities & impact- Oversee store operations as part of the store leadership team
- Execute merchandising and marketing initiatives
- Drive store profitability
- Develop the skills of the entire store team
- Ensure customers are well taken care of
- Provide customer service leadership, training, and coaching
- Maintain employee retention and productivity
- Manage cash handling, fuel transactions, and rewards loyalty program promotion
- Use P&L and store reports to affect change
- Maintain a clean, safe, and presentable store with products in stock
Requirements
What you’ll need- Previous supervisory experience
- Ability to oversee and provide customer service leadership, training, and coaching for all store employees
- Ability to identify qualified applicants, develop leaders, empower employees, and encourage employee productivity
- Ability to oversee and implement merchandising and marketing programs
- Demonstrated ability to use P&L and store reports to affect change
- Ability to manage cash handling, fuel transactions, and promotion of the rewards loyalty program
- Ability to maintain a clean, safe environment by complying with health and sanitation procedures
- Excellent oral and written communication and intrapersonal skills
- Proficient computer knowledge; Microsoft Word and Excel preferred
- High School diploma or GED preferred, but not required for candidates with at least one year of retail management experience
- Valid Driver’s License from the state of residence
- Automotive liability insurance throughout employment
- Ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds
Benefits
Comp & perks- 401K Plan (US only)
- RRSP Plan (Canada only)
- Paid PTO Plans
- Coverage in medical, dental, life, and vision insurances available
- Monthly bonus/incentive potential
- Tuition Reimbursement
- Adoption Assistance (US only)
- Training programs and advancement opportunities through a “promote from within” philosophy
