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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in customer service, training, and coaching while effectively managing merchandising and marketing initiatives. Proficient in using P&L and store reports to drive profitability and maintain a clean, safe environment.
Highest-signal resume keywords
Customer Service LeadershipMerchandising and Marketing ImplementationP&L ManagementCash Handling and Fuel TransactionsTeam Development and Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L ManagementMerchandising ImplementationMarketing ProgramsCash HandlingFuel TransactionsCustomer Service TrainingMicrosoft WordMicrosoft Excel
Soft Skills
Excellent Communication SkillsInterpersonal SkillsMulti-tasking Ability
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Retail ManagementEmployee DevelopmentHealth and Sanitation ComplianceRewards Loyalty Program
About the role
Key responsibilities & impact- Execute merchandising and marketing initiatives
- Drive store profitability
- Develop the skills of the entire store team
- Ensure customers are well taken care of
- Provide customer service leadership, training, and coaching
- Identify qualified applicants and develop leaders
- Implement merchandising and marketing programs
- Use P&L and store reports to affect change
- Manage cash handling and fuel transactions
- Promote the rewards loyalty program
- Maintain a clean, safe, and presentable store
- Ensure products are in stock
Requirements
What you’ll need- Ability to oversee and provide customer service leadership, training, and coaching for all store employees
- Desire to maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
- Ability to oversee and implement merchandising and marketing programs
- Demonstrated ability to use P&L and store reports to affect change
- Ability to manage cash handling, fuel transactions, and promotion of the rewards loyalty program
- Demonstrated ability to maintain a clean, safe environment while complying with health and sanitation procedures
- Excellent oral and written communication and intrapersonal skills
- Proficient computer knowledge; Microsoft Word and Excel preferred
- High School diploma or GED preferred, but not required for candidates with at least one year of retail management experience
- Valid Driver’s License from the state of residence and automotive liability insurance throughout employment
- Ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds
Benefits
Comp & perks- 401K Plan (US only)
- RRSP Plan (Canada only)
- Paid PTO Plans
- Coverage in medical, dental, life, and vision insurances available
- Monthly bonus/incentive potential
- Tuition Reimbursement
- Adoption Assistance (US only)
- Proper training
- Advancement opportunities through a “promote from within” philosophy
