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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in customer service, training, and coaching while effectively managing store operations and profitability. Proficient in implementing merchandising and marketing programs, utilizing P&L reports, and maintaining a safe and compliant store environment.
Highest-signal resume keywords
Customer Service LeadershipMerchandising And Marketing ProgramsP&L ManagementSupervisory ExperienceCash Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L ManagementCash HandlingFuel TransactionsMerchandising ProgramsMarketing ProgramsRetail ManagementHealth And Sanitation ComplianceMicrosoft WordMicrosoft Excel
Soft Skills
LeadershipCoachingInterpersonal SkillsCommunication SkillsEmpowerment
Certifications & Qualifications
Valid Driver's LicenseAutomotive Liability Insurance
Industry Keywords
Retail ManagementStore ProfitabilityCustomer ServiceEmployee DevelopmentRewards Loyalty Program
About the role
Key responsibilities & impact- Execute merchandising and marketing initiatives
- Drive store profitability
- Develop the skills of the entire store team
- Ensure customers are well taken care of
- Provide customer service leadership, training, and coaching for store employees
- Identify qualified applicants and develop leaders
- Empower employees and encourage productivity
- Implement merchandising and marketing programs
- Use P&L and store reports to affect change
- Manage cash handling and fuel transactions
- Promote the rewards loyalty program
- Maintain a clean, safe, and presentable store
- Ensure products are in stock
Requirements
What you’ll need- Previous supervisory experience
- Ability to oversee and provide customer service leadership, training, and coaching for all store employees
- Ability to identify qualified applicants, develop leaders, empower employees, and encourage employee productivity
- Ability to oversee and implement merchandising and marketing programs
- Demonstrated ability to use P&L and store reports to affect change
- Ability to manage cash handling, fuel transactions, and promotion of the rewards loyalty program
- Ability to maintain a clean, safe environment while complying with health and sanitation procedures
- Excellent oral and written communication and interpersonal skills
- Proficient computer knowledge; Microsoft Word and Excel preferred
- High School diploma or GED preferred, but not required with at least one year of retail management experience
- Valid driver's license from the state of residence
- Automotive liability insurance maintained during employment
- Ability to multitask, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds
Benefits
Comp & perks- Proper training and employee development
- Advancement opportunities through a “promote from within” philosophy
- 401K Plan (US only)
- RRSP Plan (Canada only)
- Paid PTO Plans
- Medical, dental, life, and vision insurance coverage
- Monthly bonus/incentive potential
- Tuition Reimbursement
- Adoption Assistance (US only)