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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in customer service, team development, and operational management within a retail environment. Proficient in merchandising, marketing execution, and financial analysis to drive store profitability and maintain compliance with health and safety standards.
Highest-signal resume keywords
Customer Service LeadershipTeam DevelopmentMerchandising ExecutionP&L ManagementCash Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail ManagementMerchandisingMarketing ProgramsP&L AnalysisCash HandlingFuel TransactionsRewards Loyalty Program PromotionHealth and Sanitation ComplianceMicrosoft WordMicrosoft Excel
Soft Skills
Communication SkillsIntrapersonal SkillsCoachingMulti-taskingEmployee Empowerment
Certifications & Qualifications
High School Diploma or GEDValid Driver’s License
Industry Keywords
Convenience RetailStore ProfitabilityCustomer CareEmployee ProductivityClean and Safe Environment
About the role
Key responsibilities & impact- Lead the store as the heart and soul of the operation
- Execute merchandising and marketing initiatives
- Drive store profitability
- Develop the skills of the entire store team
- Ensure customers are well taken care of
- Provide customer service leadership, training, and coaching
- Identify qualified applicants and develop leaders
- Manage cash handling, fuel transactions, and rewards loyalty program promotion
- Maintain a clean, safe, and presentable store with products in stock
- Complete training programs and learn the convenience retail business
Requirements
What you’ll need- Previous supervisory experience
- Ability to oversee and provide customer service leadership, training, and coaching for all store employees
- Ability to identify qualified applicants, develop leaders, empower employees, and encourage employee productivity
- Ability to oversee and implement merchandising and marketing programs
- Demonstrated ability to use P&L and store reports to affect change
- Ability to manage cash handling, fuel transactions, and promotion of the rewards loyalty program
- Ability to maintain a clean, safe environment while complying with health and sanitation procedures
- Excellent oral and written communication and intrapersonal skills
- Proficient computer knowledge; Microsoft Word and Excel preferred
- High School diploma or GED preferred, but not required for candidates with at least one year of retail management experience
- Valid Driver’s License from the state of residence
- Automotive liability insurance maintained during employment
- Ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds
Benefits
Comp & perks- 401K Plan (US only)
- RRSP Plan (Canada only)
- Paid PTO Plans
- Coverage in medical, dental, life, and vision insurances available
- Monthly bonus/incentive potential
- Tuition Reimbursement
- Adoption Assistance (US only)
- Training and advancement opportunities through a strong “promote from within” philosophy