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Senior Community Engagement Coordinator
826 Boston. Support the Volunteer Program Manager in cultivating and stewarding a volunteer corps of 300+ individuals annually .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in volunteer management, community engagement, and educational programming, with a strong commitment to diversity, equity, and inclusion. Proficient in utilizing Salesforce and Microsoft Office to track volunteer participation and manage communications effectively.
Highest-signal resume keywords
Volunteer ManagementCommunity EngagementSalesforce ProficiencyDiversity, Equity, and InclusionK-12 Education Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Volunteer OnboardingTraining DevelopmentData AnalysisReport ProductionEvent Planning
Soft Skills
Team BuildingFeedback ReceptionCommunicationHumilityTact
Tools & Technologies
SalesforceMicrosoft OfficeGoogle AppsVolunteer Database
Industry Keywords
K-12 EducationYouth DevelopmentSocial JusticeAnti-Racist PracticesCommunity Organizations
About the role
Key responsibilities & impact- Support the Volunteer Program Manager in cultivating and stewarding a volunteer corps of 300+ individuals annually
- Build, cultivate, and manage relationships with university partners and community organizations to maintain pipelines for Service Learning opportunities and Writing Workshops support
- Collaborate with program team members to develop and lead community-based recruitment events
- Oversee volunteer onboarding, including leading one or two volunteer training sessions monthly, coordinating communications, recruiting attendees through online postings, and tabling at events
- Develop supplemental trainings with program teams to meet student needs and volunteer interests
- Plan and execute volunteer appreciation events
- Lead outreach efforts including university partner visits and community fairs, occasionally at nights and weekends
- Conduct CORI and SORI background checks and process volunteer paperwork
- Manage volunteer communications systems, including email, opportunity calendars, and signup tools such as Salesforce
- Coordinate and analyze volunteer surveys
- Maintain volunteer records, track participation, and produce reports in the Volunteer Database and Salesforce
- Track progress toward annual programming goals and report to the team biannually
- Conduct quarterly check-ins with program teams to identify and address volunteer needs in Writers’ Rooms and In-School Programs
- Support organization-wide summer programming
- Provide occasional tutoring or staff coverage
- Hire, train, and supervise 1–2 interns per semester in collaboration with the Internships Manager
- Report to the Senior Manager of Volunteer and Community Engagement
Requirements
What you’ll need- 1+ years of experience working in a K-12 school, education, or youth development nonprofit
- Experience with volunteer management and/or with direct volunteering preferred but not required
- Demonstrated commitment to fostering community, building a strong sense of team, and embracing values of diversity, equity, and inclusion
- Ability to give and receive feedback with humility, regulation, and tact
- Knowledge of and fluency with social and racial justice, intersectionality, BIPOC and LGBTQIA+ history, and historic/current systems of oppression
- Ability to incorporate anti-racist and anti-oppressive practices into analysis, planning, and programming
- Strong proficiency in Microsoft Office and Google Apps
- Proficiency in Spanish, Cape Verdean or Haitian Creole, or Somali preferred but not required
- Experience with Salesforce or comparable database strongly preferred
- Commitment to improving the quality of K-12 education, adopting antiracist/anti-oppressive approaches, and youth empowerment through writing and publishing
- Willingness to be trained and use transferable skills
Benefits
Comp & perks- Flexible work from home options
- 15 PTO days
- Accrued sick leave
- 13 paid holidays
- Paid Birthday off
- 6 Summer Fridays off
- Organization-wide two-week winter break
- Health, dental, and vision insurance; 826 Boston covers 80% of premiums
- Parental leave
- Paid sabbatical
- Potential for an annual performance-based bonus
- Reasonable accommodations for candidates with disabilities at every stage of the application process