826 Boston

Community Manager

• Support the Volunteer Program Manager in cultivating and stewarding a volunteer corps of 300+ individuals annually
• Build, cultivate, and manage relationships with university partners and community organizations to maintain pipelines for Service Learning opportunities and Writing Workshops support
• Collaborate with program team members to develop and lead community-based recruitment events
• Oversee volunteer onboarding, including leading one or two volunteer training sessions monthly, coordinating communications, recruiting attendees through online postings, and tabling at events
• Develop supplemental trainings with program teams to meet student needs and volunteer interests
• Plan and execute volunteer appreciation events
• Lead outreach efforts including university partner visits and community fairs, occasionally at nights and weekends
• Conduct CORI and SORI background checks and process volunteer paperwork
• Manage volunteer communications systems, including email, opportunity calendars, and signup tools such as Salesforce
• Coordinate and analyze volunteer surveys
• Maintain volunteer records, track participation, and produce reports in the Volunteer Database and Salesforce
• Track progress toward annual programming goals and report to the team biannually
• Conduct quarterly check-ins with program teams to identify and address volunteer needs in Writers’ Rooms and In-School Programs
• Support organization-wide summer programming
• Provide occasional tutoring or staff coverage
• Hire, train, and supervise 1–2 interns per semester in collaboration with the Internships Manager
• Report to the Senior Manager of Volunteer and Community Engagement

Senior Community Engagement Coordinator