Director, CRO

829 Studios

. Build, sell, and independently deliver CRO services across 829’s Brand & Digital Experience practice .

Posted 11/3/2026full-timeRemote • United StatesLead💰 $140,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in delivering Conversion Rate Optimization (CRO) programs, with a strong focus on experimentation, data analysis, and client engagement. Proficient in translating business goals into actionable optimization strategies that drive revenue and improve lead quality.

Highest-signal resume keywords

CRO Program DeliveryExperimentation PlatformsConversion CopywritingClient Engagement ManagementWeb Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRO Program DeliveryExperiment DesignData AnalysisConversion CopywritingLead Quality MeasurementBehavioral ResearchStatistical AnalysisExperiment MonitoringTesting RoadmapsScoping and Pricing

Soft Skills

Presentation SkillsCommercial JudgmentClient Management

Tools & Technologies

ShopifyWordPressExperimentation PlatformsWeb Analytics ToolsCRO Reporting ToolsClaude

Industry Keywords

EcommerceLead GenerationOptimization ProgramsBusiness OutcomesClient Budget Adaptation

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Build, sell, and independently deliver CRO services across 829’s Brand & Digital Experience practice
Pitch CRO services to prospective and existing clients
Translate business goals into optimization programs
Lead CRO discovery calls, presentations, RFP contributions, and proposal discussions
Evaluate existing accounts for audits, optimization projects, and recurring CRO programs
Develop scopes and pricing recommendations with deliverables, measurement approaches, and resource requirements
Serve as primary contact for CRO scope, delivery, and results
Connect optimization recommendations to revenue, qualified leads, and other business outcomes
Adapt programs to client budget, traffic volume, business model, and data maturity
Present results, recommendations, measurement limitations, and tradeoffs
Deliver engagements from discovery and audit through research, hypothesis development, experiment execution, analysis, and reporting
Retrieve, validate, and analyze website and funnel data
Conduct behavioral research and customer feedback analysis to prioritize improvements
Configure and operate experimentation tools and routine tests
Write conversion copy and experiment briefs and maintain testing roadmaps
Define success criteria and measurement requirements before experiments
Validate implementation, tracking, and results
Recommend research or direct improvements when traffic or data quality cannot support testing
Prepare CRO reports and document findings
Manage engagement schedules, scope, budgets, dependencies, and scope changes
Develop CRO service offerings, delivery methods, experiment standards, reporting formats, and documented findings
Evaluate tools and recommend commercially viable licensing and staffing approaches
Coordinate with Analytics, Strategy, Design, Development, SEO, Paid Media, and account leadership
Escalate unresolved tradeoffs to the executive sponsor

Requirements

What you’ll need

8-10+ years’ demonstrated experience independently delivering CRO programs
Proven ability to pitch and sell CRO services to prospective and existing clients
Current practical proficiency in experimentation platforms, web analytics, behavioral research, and CRO reporting
Ability to configure, QA, launch, and monitor experiments using approved testing platforms and website tools
Ability to personally implement variations within tool capabilities and scope specialist support for custom development, integrations, or substantial design work
Strong knowledge of experiment design, sample requirements, statistics, and measurement limits
Demonstrated CRO experience across ecommerce and lead generation
Experience measuring lead quality and downstream outcomes rather than form submissions alone
Strong conversion copywriting, presentation, and client engagement management skills
Commercial judgment across scoping, pricing, delivery effort, and profitability
Agency or consulting experience preferred
Familiarity with Shopify and WordPress advantageous
Working knowledge of Claude advantageous
Legally authorized to work in the United States
Must not require, or must disclose any future need for, employment visa sponsorship in the United States

Benefits

Comp & perks

Option to work remotely from an eligible state or at the Boston office
Generous paid vacation benefits increasing each year
12 Company Holidays
Summer Fridays from Memorial Day through Labor Day
401K plan with 4% Safe Harbor employer match after one year of employment
Financial literacy services through the retirement provider
No-cost life insurance coverage
Short-term disability coverage
Healthcare plans with 80% employer coverage for medical and dental premiums
100% employer coverage for vision
FSA program option
Commuter benefits with pre-tax funds and savings of up to 40% per year
Personal budget for continuing education, events, and conferences