Director, Order to Cash

8am

. Own end-to-end billing, invoicing, collections, and payment settlement across subscription and transaction-based revenue .

Posted 9/20/2026full-timeRemote • United StatesLead💰 $170,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end billing, collections, and payment operations, with a strong focus on revenue recognition under ASC 606. Proven ability to lead teams, implement process improvements, and leverage AI tools to enhance operational efficiency.

Highest-signal resume keywords

End-To-End Billing OperationsRevenue Accounting (ASC 606)Team Leadership and DevelopmentPayment Processing ExperienceAdvanced Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing OperationsCollections StrategyPayment SettlementRevenue OperationsOperational Process ImprovementAnalytical SkillsAI Tool Utilization

Soft Skills

LeadershipMentoringCollaboration

Tools & Technologies

StripeWorkdaySalesforceTSYSZuora

Certifications & Qualifications

Bachelor's Degree in AccountingCPA

Industry Keywords

FintechPaymentsSaaSRevenue RecognitionAudit and Compliance

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own end-to-end billing, invoicing, collections, and payment settlement across subscription and transaction-based revenue
Reconcile payment transactions and merchant settlements
Lead operational oversight of SaaS/subscription and payments-based revenue
Partner with the Accounting Manager on ASC 606 revenue recognition
Build a collections strategy to reduce aged receivables and improve recovery rates
Select and improve billing, collections, and payment tools including Stripe, Workday, Salesforce, TSYS, and Zuora
Build documented processes that reduce manual work and error risk
Hire, mentor, and develop managers and specialists across billing, collections, and payment operations
Set team KPIs and service-level goals
Partner with Sales, Customer Success, Product, Engineering, and Risk on billing, collections, and payments
Represent Order to Cash in pricing and product decisions
Maintain internal controls across billing, collections, and settlements
Support audit and compliance work with the Assistant Controller
Champion AI adoption to accelerate close and reconciliation, reduce manual work, and improve forecasting

Requirements

What you’ll need

7+ years of progressive experience leading billing, collections, payment operations, or revenue operations, ideally in fintech, payments, or SaaS
Experience building and leading teams, including managing other people managers
Track record of owning and improving end-to-end operational processes at scale
Revenue accounting exposure (ASC 606) across both SaaS/subscription revenue and payments/transaction-based revenue is strongly preferred
Experience with payment processing, card networks, ACH, and payment processors like Stripe, TSYS, or Adyen
Comfort with ERP, billing, and CRM systems such as Workday, Zuora, or Salesforce
Strong analytical skills
Advanced Excel
Hands-on experience using AI tools like Claude or ChatGPT to automate and improve workflows
Bachelor's degree in Accounting, Finance, Business, or equivalent experience
CPA is a plus

Benefits

Comp & perks

Medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees
Annual bonuses
Equity options
401(k) or RRSP if in Canada, with a company match for all team members
Flexible Time Off
Paid holidays
Parental leave program
Wellness stipends
Mental health support
One-on-one nutrition coaching
Continuous learning through 8am.edu
Leadership programs
Professional development funds
Individually focused talent development
Charitable matching gift program
Paid time off for volunteer service
Company-sponsored volunteer events, both local and virtually
Virtual and in-person team-building events
Quarterly award recognition through the Rise & Shine Award of Excellence Program
Peer-to-peer appreciation platform