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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Administration, including configuration, support, and maintenance of Salesforce instances. Proficient in business analysis, process redesign, and leveraging AI tools to enhance productivity and decision-making.
Highest-signal resume keywords
Salesforce AdministrationSalesforce Administrator CertificationFlow and Declarative ToolsApex and Lightning Web ComponentsBusiness Analysis Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationProcess MappingData Quality MonitoringAPI-Based IntegrationsAutomation Building
Soft Skills
Strong Communication SkillsProblem-Solving AbilityCollaboration with Stakeholders
Tools & Technologies
SalesforceFlowApexLightning Web ComponentsAI Tools
Certifications & Qualifications
Salesforce Administrator CertificationAdvanced Administrator CertificationPlatform App Builder Certification
Industry Keywords
Salesforce ArchitectureUser SupportQA and UAT TestingData and Security ModelsProcess Redesign
About the role
Key responsibilities & impact- Own day-to-day configuration, support, maintenance, and customization of the Salesforce instance and integrations
- Partner with stakeholders to uncover problems, translate requirements into technical designs, balance priorities, and drive successful launches
- Evaluate business processes, identify gaps and inefficiencies, and redesign processes so Salesforce supports them
- Design, build, and maintain scalable, well-governed Salesforce architecture
- Build with Flow and declarative tools, make build-versus-code decisions, and partner with developers or contribute to Apex and Lightning Web Components
- Manage profiles, roles, permission sets, and sharing settings
- Provide user support, monitor data quality and system health, diagnose root causes, and implement permanent fixes
- Manage documented, reviewed, and approved changes through QA, UAT, and production
- Create test plans and conduct functional, regression, and UAT testing
- Identify and adopt practical AI capabilities to improve productivity and user outcomes
- Maintain documentation, create training, and collaborate with admins, developers, operations, and enablement teams
- Stay current on Salesforce releases and recommend improvements
Requirements
What you’ll need- 2+ years of hands-on experience as a Salesforce Administrator
- Salesforce Administrator certification preferred; Advanced Administrator or Platform App Builder a plus
- A bachelor's degree in computer science or equivalent work experience
- Strong written and verbal communication skills, with the ability to work effectively with both business and technical teams
- Strong business analysis skills, including requirements gathering and process mapping
- Ability to diagnose issues to the root cause, prioritize competing requests, and deliver lasting fixes
- Strong command of Flow and declarative tools, with a track record of building scalable automation
- Working knowledge of Apex and Lightning Web Components
- Solid grasp of Salesforce data and security models
- Experience with API-based integrations, including configuring, monitoring, and troubleshooting connections
- Curiosity about AI and a habit of testing new tools
- Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation
Benefits
Comp & perks- Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage)
- Staff Referral Bonus – Rewards for referring great candidates to the 8Team
- Paid Sick Leave – Covered from day one, with EPS support after the 2nd day
- Flexible Time Off (FTO) – Up to 15 paid days off per year
- Parental Leave – Maternity and paternity leave in line with Colombian law
- Company Holidays – Paid time off for all official Colombian public holidays