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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mobile product strategy and management, with a strong focus on customer discovery, AI tool utilization, and mobile metrics. Proven ability to lead small teams and drive product adoption in B2B SaaS environments.
Highest-signal resume keywords
Product Management ExperienceMobile App DevelopmentCustomer Discovery SkillsAI Tool PrototypingMobile Metrics Fluency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementMobile App DevelopmentAI PrototypingUX DesignCustomer DiscoveryMobile Metrics AnalysisPayments ExperienceProduct AnalyticsCrash ReportingExperimentation
Soft Skills
LeadershipCommunicationCollaborationProblem-SolvingCustomer Engagement
Tools & Technologies
AI ToolsMobile AnalyticsApp Store ManagementGoogle Play ManagementDesign Tools
Industry Keywords
B2B SaaSLegal TechFintechAccountingHigh-Trust Professional Services
Tech Stack
Tools & technologiesAndroidiOS
About the role
Key responsibilities & impact- Own the mobile product strategy across 8am's brands, deciding what to fix, rebuild, consolidate, or retire in existing apps
- Spend at least four hours a week with customers through interviews, on-site visits, call reviews, and NPS and support data
- Define the mobile jobs for solo and small firms, including payments, case and client management, time and document capture, and acting on 8am IQ insights
- Build the business case and success metrics for mobile tied to retention, payments volume, and product activation
- Prototype ideas with AI tools such as Claude and test them with customers before engineering builds
- Lead a two-engineer squad working in small scopes, fast cycles, and frequent releases
- Partner with the AI Platform team to bring 8am IQ agents and tools to mobile with required permissions and audit trails
- Partner with the Payments team on mobile payment experiences such as tap to pay
- Own app quality and release health, including App Store and Google Play releases, ratings, reviews, crash and performance metrics, and mobile analytics
- Work with Product Marketing, Sales, and Customer Success to launch, message, and drive adoption
- Align with MyCase, CasePeer, LawPay, and Docketwise product teams
- Share strategy and progress with leadership and the wider company, ideally through live demos
Requirements
What you’ll need- 6+ years of product management experience in B2B SaaS, including at least 3 years owning a native iOS/Android or cross-platform mobile app in market
- Track record of taking a product from 0 to 1, or turning around an underinvested one, with measurable results
- Hands-on prototyping using AI coding tools, design tools, or code
- Strong product design sense and comfort doing much of your own UX work
- Deep customer discovery skills, including weekly customer conversations and translating qualitative and quantitative signals into decisions
- Experience shipping AI-powered features, with practical knowledge of LLMs, agents, and evals
- Fluency with mobile metrics and tooling, including product analytics, crash reporting, App Store and Google Play release management, and experimentation
- Comfort owning scope end to end on a very small team, with a bias for shipping
- Based in the U.S. and able to work with customers during U.S. business hours
- Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation
- Preferred: mobile payments experience, such as tap to pay, card-present payments, or digital wallets
- Preferred: experience in legal tech, accounting, fintech, or other regulated, high-trust professional services
- Preferred: background in product design or front-end engineering
- Preferred: experience building agentic or conversational AI experiences on mobile
- Preferred: experience serving small businesses and solo professionals, including product-led growth
Benefits
Comp & perks- Medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees
- Annual bonuses
- Equity options
- 401(k) or RRSP if in Canada, with a company match for all team members
- Flexible Time Off
- Paid holidays
- Parental leave program
- Wellness stipends
- Mental health support
- One-on-one nutrition coaching
- Continuous learning through 8am.edu
- Leadership programs
- Professional development funds
- Individually focused talent development
- Charitable matching gift program
- Paid time off for volunteer service
- Company-sponsored volunteer events, both local and virtual
- Virtual and in-person team-building events
- Quarterly award recognition through the Rise & Shine Award of Excellence Program
- Peer-to-peer appreciation platform
