Online Programs Enrollment Specialist – Online, Mesa

9dot

. Respond quickly to new inquiries and maintain consistent communication with students and parents throughout the admissions process .

Posted 9/29/2026full-timeMesa • Arizona • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills to effectively manage the admissions process, ensuring accurate data entry and adherence to conversion metrics. Capable of analyzing recruitment data to inform strategic decisions and foster community partnerships for student recruitment.

Highest-signal resume keywords

Customer Service ExperienceStrong Presentation SkillsMicrosoft Office KnowledgeBilingual SpanishData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Admissions ProcessData EntryRecruitment StrategiesProgram Completion PlansConversion Metrics

Soft Skills

Effective CommunicationAttention to DetailOrganizational SkillsHigh EnergyMotivation

Tools & Technologies

CRM SystemMicrosoft OfficeGmail Suite

Industry Keywords

Student RecruitmentRetention DataCommunity PartnershipsEducational GoalsTelemarketing

About the role

Key responsibilities & impact

Respond quickly to new inquiries and maintain consistent communication with students and parents throughout the admissions process
Complete required outbound calls to prospective students
Conduct telephone-based and on-site consultations regarding educational goals
Review programs and advise parents/students on admission requirements
Ensure admission paperwork is completed and filed appropriately
Enter new student information accurately into the CRM system
Maintain targeted conversion metrics throughout the admissions process
Recruit students who left the program and assist them with obtaining educational support
Attend internal meetings to monitor enrollment goals, review policies and procedures, and develop recruitment strategies
Analyze recruitment and retention data and make strategic recommendations to leadership
Travel for recruitment and school-related events
Ensure students/parents meet with Student Advisors to outline Program Completion Plans
Create community partnerships for student recruitment and attend community events
Stay informed about industry trends and changes
Clearly articulate the mission and value of Pathways in Education
Make recommendations to continue or shift initiatives using tracked data
Perform other duties as assigned

Requirements

What you’ll need

Minimum 1 year customer service, telemarketing or sales experience (including admission experience)
Ability to effectively communicate in person and in writing and speak publicly
High energy, attention to detail, and ability to organize effectively
Strong presentation skills
Knowledge of Microsoft Office and/or Gmail Suite
Ability to travel and work alternate hours, including weekends and evenings, as necessary
Ability to respond to requests for service and assistance
Ability to make decisions
Ability to complete all job requirements within the allotted time
Organized and results-oriented approach
Motivation to perform without extensive direction
High quality of work and accuracy
Bachelor's degree preferred
Bilingual Spanish preferred

Benefits

Comp & perks

Full time employment
Online + Mesa hybrid work arrangement