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Family Support Specialist
A Blessing of Hope Family Services. Supervise visits between children and families in client homes and community settings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in family support and child welfare, with strong skills in crisis intervention, conflict resolution, and effective communication. Capable of maintaining accurate documentation and advocating for families while ensuring safety and compliance with regulations.
Highest-signal resume keywords
Crisis InterventionConflict ResolutionChild Development KnowledgeStrong Documentation SkillsEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
DocumentationParent CoachingVisit SupervisionGoal SettingIncident Reporting
Soft Skills
Building TrustPositive RapportClear Communication
Certifications & Qualifications
Valid Driver's LicenseClear Criminal History
Industry Keywords
Child Welfare SystemFamily ReunificationSupportive ResourcesDepartment of Health and Human Services
About the role
Key responsibilities & impact- Supervise visits between children and families in client homes and community settings
- Provide engaging parenting skills assistance, in-the-moment redirection, and parent coaching
- Promote safe and successful family reunification
- Advocate for families and set goals with caseworkers and families
- Document progress and maintain accurate, unbiased visit reports
- Report concerns involving alleged abuse or neglect
- Testify in court as needed
- Provide safe and reliable transportation to and from visits
- Work closely with families and the Department of Health and Human Services to achieve caseworker-set goals
- Help families find and apply for supportive resources
- Maintain consistent communication with DHHS and the manager
- Submit written incident reports within 24 hours
- Submit service documentation and mileage for all cases within 36 hours of service
Requirements
What you’ll need- Reliable transportation to safely transport children and meet families
- Valid insurance and driver's license required
- Clear communication and strong documentation skills
- Positive rapport with families to build trust and provide meaningful support
- Prior experience working with kids, crisis intervention and conflict resolution
- Knowledge of child development and the child welfare system
- Candidates must be at least 21 years old
- Clear criminal history
- Driving record with no more than three points assessed
- Strong written communication skills for accurate and unbiased documentation
- Excellent verbal communication skills via phone and email
- Weekday, evening (2pm-8pm), and regular weekend availability
- Bachelor's degree in a Human Services field preferred but not required
Benefits
Comp & perks- Health Insurance (70% premium covered by employer + 50% premium for their families)
- Dental insurance
- Vision Insurance
- Sick time off - 7 days accrued per year
- Paid vacation - 10 days accrued per year
- Holiday Pay (4 holidays/yr)
- 401K + Matching
- 100% paid familial leave after one year of employment - 6 weeks paid
- Employee Assistance Program - 6 free therapy, limited legal services, health & wellness webinars
- Mileage reimbursement: $.35 cents per mile