A Blessing of Hope Family Services

Customer Support

• Supervise visits in client homes and the community during evenings and weekends
• Provide engaging parenting skills assistance, in-the-moment redirection, and parent coaching
• Promote the safe and successful reunification of families
• Advocate for families and set goals with caseworkers and families
• Document progress and maintain accurate, unbiased visit reports
• Report concerns of alleged abuse or neglect
• Testify in court as needed
• Facilitate visitations between children and families
• Provide safe and reliable transportation to and from visits
• Help families find and apply for resources supporting reunification and well-being
• Work with families and the Department of Health and Human Services to achieve caseworker-set goals
• Maintain consistent and open communication with DHHS and the manager
• Build rapport and professional working relationships with families
• Submit written incident reports within 24 hours
• Submit service documentation and mileage for all cases within 36 hours of providing services

Family Support Specialist – PT

• Supervise visits between children and families in client homes and community settings
• Provide engaging parenting skills assistance, in-the-moment redirection, and parent coaching
• Promote safe and successful family reunification
• Advocate for families and set goals with caseworkers and families
• Document progress and maintain accurate, unbiased visit reports
• Report concerns involving alleged abuse or neglect
• Testify in court as needed
• Provide safe and reliable transportation to and from visits
• Work closely with families and the Department of Health and Human Services to achieve caseworker-set goals
• Help families find and apply for supportive resources
• Maintain consistent communication with DHHS and the manager
• Submit written incident reports within 24 hours
• Submit service documentation and mileage for all cases within 36 hours of service