Assistant Manager

A.N. Deringer, Inc.

. Develop and motivate a team environment, supporting direct reports to optimize performance and professional growth .

Posted 10/8/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customs brokerage, logistics, and import operations while effectively leading and motivating teams to optimize performance and ensure compliance with industry regulations. Strong analytical and customer-oriented skills are essential for managing client relationships and resolving complex issues.

Highest-signal resume keywords

Licensed Customs Broker5+ Years of Customs Brokerage Experience3+ Years of Supervisory/Managerial ExperienceExpertise in Import, Transportation, Logistics, and Customs BrokerageAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs BrokerageImport OperationsLogistics ManagementProfit and Loss StatementsCustomer Problem ResolutionAudit ReviewsWorkflow MonitoringClaims ManagementQuotingPayables and Receivables

Soft Skills

Interpersonal SkillsConflict ResolutionCustomer-Oriented SkillsMotivationTeamwork

Certifications & Qualifications

High School Diploma/GEDLicensed Customs Broker

Industry Keywords

Customs BrokerageCBPComplianceCustomer CorrespondenceGovernment AgenciesTechnical Problem ResolutionPerformance OptimizationProfessional GrowthCore ValuesAccountability

About the role

Key responsibilities & impact

Develop and motivate a team environment, supporting direct reports to optimize performance and professional growth
Pursue new sales leads while maintaining current clients
Assist with payables, receivables, quoting, and profit and loss statements
Guide and supervise the daily operations of CHB colleagues
Monitor workflow and completion of customer correspondence, claims, post-entry work, logs, collections, and customer problem resolution
Oversee office colleagues, review progress, field inquiries, and resolve technical problems
Adjust personnel and assignments to meet deadlines, including monitoring and guiding colleagues on all shifts
Conduct regular audit reviews to ensure procedures and paper flow are followed
Send information and feedback promptly to managers or designated team members
Stay current on industry, company policy, and procedure changes; communicate updates to the team for compliance
Foster positive relationships with CBP and other government agencies regarding entry resolution
Perform additional duties as assigned by management

Requirements

What you’ll need

Highschool Diploma/GED
Licensed Customs Broker
3+ years of supervisory/managerial experience
5+ years of customs brokerage experience
Expertise in import, transportation, logistics, and customs brokerage
Ability to support clients and inspire colleagues
Analytical skills, including accuracy, thoroughness, information gathering and analysis, multitasking, and prioritization
Customer-oriented skills, including managing difficult customer situations, responding promptly to customer needs, soliciting feedback, and clear communication
Interpersonal skills, including conflict resolution, confidentiality, active listening, emotional control, openness to ideas, accountability, and teamwork
Motivation, persistence, goal-setting, and calculated risk-taking
Problem-solving skills and ability to develop alternative solutions
Ability to work independently, meet deadlines, and handle large volumes of work
Commitment to the company's Core Values: Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value, and a High Level of Accountability

Benefits

Comp & perks

Fully remote role
Monday-Friday, 8:00AM to 5:00PM Eastern Standard Time schedule
Occasional travel (up to 20% of time)