Import Specialist

A.N. Deringer, Inc.

. Serve as the customer service liaison between the company and customers .

Posted 10/26/2026full-timeRemote • Michigan • United StatesMid-LevelSenior💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing Customs and PGA entries for clearance of goods into the United States while ensuring compliance with U.S. Government regulatory agencies such as FDA, EPA, and USFWS. Strong ability to build customer relationships and handle confidential information effectively.

Highest-signal resume keywords

Customs Brokerage ExperienceRegulatory Compliance KnowledgeClient Submission RequirementsIATA Dangerous Goods CertificationAnalytical Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs Entry ProcessingShipment TrackingCommercial Invoice ReviewRegulatory ComplianceWeight and Volume ConversionDocument ManagementAccounting Processes

Soft Skills

Customer-OrientedInterpersonal SkillsMotivationProblem-SolvingAbility to Work Independently

Certifications & Qualifications

IATA Dangerous GoodsIATA Basic ExportCFR49 Dangerous GoodsCFR 15 Export RegulationIMDG Dangerous Goods

Industry Keywords

FDAEPAUSFWSCustoms BrokeragePGA EntriesShipping CoordinationConfidential Information Handling

About the role

Key responsibilities & impact

Serve as the customer service liaison between the company and customers
Resolve billing, shipment tracking, and other customer concerns
Build customer relationships
Process Customs and PGA entries for clearance of goods into the United States
Open files and enter notes, information, and document requests in corporate systems
Review commercial invoices and documentation for regulatory and carrier compliance
Convert and verify shipment weight, volume, and foreign currency
Send information and document requests to employees, suppliers, service providers, and U.S. government agencies
Communicate with offices, departments, and teams regarding customs brokerage issues
Ensure compliance with U.S. Government regulatory agencies including FDA, EPA, and USFWS
Coordinate shipping details with forwarders, steamship lines, airlines, agents, customers, carriers, and vendors
Coordinate shipments from airline, ocean piers, and CFS to customer or consignee destinations
Coordinate pickups and invoice files
Handle accounting processes accurately and promptly
Answer email and telephone calls promptly and professionally
Provide recommendations to improve processes and department or company functioning
Perform other duties as required and assigned

Requirements

What you’ll need

High school Diploma/GED
Previous customs brokerage experience
May be required to successfully complete IATA Dangerous Goods, IATA Basic Export, CFR49 Dangerous Goods, CFR 15 Export Regulation, and IMDG Dangerous Goods courses within twelve months
Ability to process Customs and PGA entries for clearance of goods into the United States
Experience with client submission requirements and clearance of specific commodities
Knowledge of U.S. Government regulatory agencies such as FDA, EPA, and USFWS
Ability to stay up-to-date on regulations, laws, guidelines, and Deringer requirements
Ability to handle confidential information
Ability to work independently, meet deadlines, and handle large volumes of work
Analytical, customer-oriented, interpersonal, motivation, problem-solving, and work-standard competencies

Benefits

Comp & perks

Comprehensive health, dental, and vision plans
Voluntary health and wellness benefits
Generous paid time off
Paid holidays
Flexible work environment supporting work-life integration