Import Specialist

A.N. Deringer, Inc.

. Serve as the customer service liaison between the company and customers .

Posted 10/28/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customs brokerage, including processing Customs and PGA entries and ensuring compliance with U.S. Government regulations. Strong customer service skills are essential for building relationships and resolving issues effectively.

Highest-signal resume keywords

Customs Brokerage ExperienceCustomer Relationship ManagementRegulatory Compliance KnowledgeCommercial Invoice ReviewMultitasking and Prioritization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs ProcessingPGA Entry ProcessingCommercial Invoice ReviewShipment Weight ConversionForeign Currency Verification

Soft Skills

Customer ServiceRelationship BuildingIndependent WorkMultitaskingDeadline Management

Tools & Technologies

Corporate SystemsShipping Coordination Tools

Industry Keywords

FDA ComplianceEPA ComplianceUSFWS ComplianceGovernment RegulationsCustoms Clearance

About the role

Key responsibilities & impact

Serve as the customer service liaison between the company and customers
Resolve billing, shipment tracking, and other customer concerns
Build customer relationships
Process Customs and PGA entries for clearance of goods into the United States
Open files and enter notes, information, and document requests in corporate systems
Review commercial invoices and shipment documentation
Issue documents and request information to meet government and carrier regulations
Communicate with company offices, departments, teams, employees, suppliers, service providers, and U.S. government agencies
Ensure compliance with FDA, EPA, USFWS, and other U.S. Government regulatory agencies
Coordinate shipping details with forwarders, steamship lines, airlines, agents, carriers, and vendors
Coordinate shipments from airline, ocean piers, and CFS to customer or consignee destinations
Coordinate pickups and invoice files
Maintain current knowledge of regulations, laws, guidelines, and Deringer requirements
Act as a resource to internal and external clients
Handle accounting processes accurately and promptly
Answer email and telephone calls promptly and professionally
Provide instructions to colleagues and recommend process improvements
Perform other assigned duties

Requirements

What you’ll need

High School Diploma/GED
Willing to work weekends, with at least one weekend day required
Previous customs brokerage experience
Ability to work either 12:00 PM–8:00 PM or 4:00 PM–12:00 AM Eastern Standard Time
Customer service and customer relationship management skills
Experience processing Customs and PGA entries for clearance of goods into the United States
Experience with client submission requirements and clearance of specific commodities
Knowledge of U.S. Government regulatory agencies such as FDA, EPA, and USFWS
Ability to review commercial invoices and documentation for government and carrier regulations
Ability to convert and verify shipment weight, volume, and foreign currency
Ability to handle confidential information
Ability to work independently, multitask, establish priorities, meet deadlines, and handle large volumes of work

Benefits

Comp & perks

Comprehensive health, dental, and vision plans
Voluntary health and wellness benefits
Generous paid time off
Paid holidays
Flexibility in the work environment to support work-life integration