Import Specialist

A.N. Deringer, Inc.

. Serve as the customer service liaison between the company and customers .

Posted 10/22/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customs processing and logistics, ensuring compliance with U.S. government regulations while effectively managing customer relationships and communication. Proficient in handling billing and shipment tracking, with a focus on improving operational processes.

Highest-signal resume keywords

Customs ProcessingRegulatory ComplianceCustomer Relationship ManagementLogistics CoordinationBilling Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs Entries ProcessingRegulatory KnowledgeShipment Weight ConversionVolume VerificationForeign Currency Conversion

Soft Skills

Customer ServiceCommunicationProblem-SolvingAttention to Detail

Tools & Technologies

Corporate SystemsDocument Management Systems

Certifications & Qualifications

IATA Dangerous GoodsIATA Basic ExportCFR49 Dangerous GoodsCFR15 Export RegulationIMDG Dangerous Goods

Industry Keywords

Customs BrokerageLogisticsShipping CoordinationRegulatory AgenciesCommercial Invoices

About the role

Key responsibilities & impact

Serve as the customer service liaison between the company and customers
Resolve billing, shipment tracking, and other customer concerns
Build customer relationships
Process Customs and PGA entries for clearance of goods into the United States
Open files and enter notes, information, and document requests in corporate systems
Review commercial invoices and documentation for regulatory and carrier compliance
Issue documents and request information from employees, suppliers, service providers, and U.S. government agencies
Communicate with offices, departments, and teams regarding customs brokerage issues
Coordinate shipping details with U.S. forwarders, steamship lines, airlines, and agents
Maintain communication with customers, carriers, and vendors
Coordinate shipments from airlines, ocean piers, and CFS facilities to customer destinations
Coordinate pickups and invoice files
Stay current on regulations, laws, guidelines, and company requirements
Act as a resource to internal and external clients
Handle accounting processes accurately and promptly
Answer emails and telephone calls promptly and professionally
Provide recommendations to improve processes and departmental or company functioning
Perform other duties as assigned

Requirements

What you’ll need

High school Diploma/GED
Previous experience in customs and/or logistics
Ability to process Customs and PGA entries for clearance of goods into the United States
Experience with client submission requirements and clearance of specific commodities
Knowledge of government and carrier regulations
Ability to convert and verify shipment weight, volume, and foreign currency
Ability to ensure compliance with U.S. Government regulatory agencies such as FDA, EPA, and USFWS
May be required to successfully complete IATA Dangerous Goods, IATA Basic Export, CFR49 Dangerous Goods, CFR 15 Export Regulation, and IMDG Dangerous Goods courses within twelve months
Ability to work Monday through Friday, 8:00 AM to 5:00 PM Central Standard Time
Ability to handle confidential information

Benefits

Comp & perks

Comprehensive health, dental, and vision plans
Voluntary health and wellness benefits
Generous paid time off
Paid holidays
Flexible work environment to support work-life integration