Inside Sales Manager

A. O. Smith Corporation

. Develop, execute, and evaluate sales strategies for retail and contractor customer channels in the Clean Water Center .

Posted 9/15/2026full-timeAppleton • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing sales strategies, mentoring sales teams, and ensuring adherence to safety and organizational standards. Proficient in business development, account management, and utilizing CRM tools to enhance sales processes.

Highest-signal resume keywords

Sales Strategy DevelopmentBusiness DevelopmentAccount ManagementSalesforce CRMMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ProcessNew Business DevelopmentProfessional Service Business ModelsPerformance ReviewsSales Management

Soft Skills

MentoringCommunicationCollaborationProblem SolvingEmployee Relations

Tools & Technologies

Salesforce CRMMS Office Products

Industry Keywords

Clean Water CenterOSHA StandardsRetail SalesDealer SalesLead Generation

About the role

Key responsibilities & impact

Develop, execute, and evaluate sales strategies for retail and contractor customer channels in the Clean Water Center
Supervise, train, mentor, and direct retail sales representatives
Lead monthly water training classes for service and sales departments
Coordinate retail and dealer sales activities with the Office Manager and Service Manager
Conduct job shadowing with direct reports
Ensure adherence to company safety standards, organizational policies, and OSHA standards
Provide direction and communication to employees to address customer needs
Evaluate sales department processes and procedures
Establish work procedures supporting company and department standards and strategic objectives
Facilitate new processes, tools, communications, training, and methodologies in the sales department
Collaborate with cross-functional managers to achieve organizational goals
Position and sell core products and technologies through contractors, in-home sales, lead generation, and sales management
Provide in-field assistance to contractor customers by phone or in person
Work with the General Manager and Marketing team on lead generation programs and campaigns
Conduct in-home sales consultations until three or more Retail Project Coordinators are employed
Communicate department, customer, and employee issues to management or HR
Resolve employee relations issues
Conduct performance reviews and address disciplinary or performance problems
Coordinate and lead continuing education and service training classes for dealers
Lead internal campaigns to grow the dealer customer base
Perform other assigned responsibilities

Requirements

What you’ll need

Bachelor's degree preferred, but not required
Reliable transportation
Valid driver's license and proof of insurance
Background check required
Experience in sales or new business development
Experience implementing professional service business models
Strong skills in business development, account management, and the sales process
Proficiency in MS Office Products required
Experience in Salesforce CRM is a plus

Benefits

Comp & perks

Medical and dental insurance
Company-sponsored life insurance
Retirement security savings plan
Short- and long-term disability programs
Tuition assistance
Competitive compensation package