FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Residential/Commercial Service Technician IV
A. O. Smith Corporation. Complete maintenance and repairs on residential and commercial water treatment equipment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in water treatment equipment maintenance and repairs, with strong customer service skills and the ability to train and mentor new technicians. Proficient in using CRM systems and Microsoft Office, with a solid understanding of water supply systems and relevant regulations.
Highest-signal resume keywords
Water Treatment Equipment MaintenanceCustomer Service ExperienceControl Systems (PLCs)Trade CertificationHVAC/Plumbing/Mechanical Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Water Supply SystemsPressure Boosting SystemsRegulation ComprehensionPiping ScenariosForklift OperationMicrosoft Office ProficiencyCRM SchedulingMAS Sales Order EntryService Call ReportingUnit Data Recording
Soft Skills
Communication SkillsTeam CollaborationProblem-Solving SkillsCustomer Relationship ManagementTraining and Mentoring
Tools & Technologies
CRM SoftwareForkliftService Vehicle Inventory Management
Certifications & Qualifications
Trade CertificationDOT Compliance
Industry Keywords
Water TreatmentResidential ServiceCommercial ServiceLocal CodesState RegulationsNational Regulations
Tech Stack
Tools & technologiesSaltStack
About the role
Key responsibilities & impact- Complete maintenance and repairs on residential and commercial water treatment equipment
- Record unit data and test water conditions on every service call
- Maintain customer relationships and provide answers during service calls and salt deliveries
- Provide written and verbal reports of service calls demonstrating understanding of water systems
- Train new Residential/Commercial Service Technicians and serve as a subject matter expert on service and installation
- Communicate with management, sales, and customer service to resolve customer complaints
- Travel in a company vehicle to support and maintain the service area
- Maintain service vehicle inventory
- Deliver salt to residential and commercial customers
- Provide service assistance by telephone
- Add service call photos to CRM
- Receive salt deliveries and unload them into the warehouse via forklift
- Use CRM scheduling and MAS sales order entry
- Remove rental equipment when needed
- Perform basic shop duties, including cleaning and building maintenance
- Assist other departments as needed
- Perform other activities as directed
Requirements
What you’ll need- High School Degree required
- Minimum of 5 years related work experience
- Insurable driving record
- Ability to lift 50lbs consistently throughout the day
- Successful completion of pre-employment screenings, including DOT requirements
- HVAC/Plumbing/Mechanical related experience preferred
- Trade Certification preferred
- Proficiency with computers and Microsoft Office software
- Proficient customer service experience
- Demonstrated experience in Control Systems (PLCs) and Building Integration Systems preferred
- General understanding of local, state, and national codes / regulations
- Ability to work independently and as a team to meet deadlines and goals
- Demonstrated comprehension of water supply systems, pressure boosting systems, regulation, piping scenarios etc.
Benefits
Comp & perks- Medical and dental insurance
- Company-sponsored life insurance
- Retirement security savings plan
- Short- and long-term disability programs
- Tuition assistance
- Competitive compensation package