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Residential Service Technician – Water Filtration
A. O. Smith Corporation. Conduct customer site visits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in customer service and technical support for water treatment equipment, with a strong understanding of local, state, and national codes and regulations. Capable of working independently while effectively managing customer relationships and service delivery.
Highest-signal resume keywords
Customer Service ExperienceWater Treatment Equipment RepairControl Systems (PLCs)HVAC/Plumbing/Mechanical ExperienceTrade Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Water Supply Systems ComprehensionPressure Boosting Systems KnowledgePiping Scenarios UnderstandingAbility to Lift 50lbsProficiency with Microsoft Office
Soft Skills
Conflict ResolutionRelationship ManagementIndependent Work
Certifications & Qualifications
Trade Certification
Industry Keywords
DOT RequirementsLocal CodesState CodesNational CodesBuilding Integration Systems
Tech Stack
Tools & technologiesSaltStack
About the role
Key responsibilities & impact- Conduct customer site visits
- Defuse tense situations and maintain customer relationships
- Service and repair water treatment equipment
- Deliver salt
- Provide dealer support
- Provide customer service support
- Work independently with little direct supervision
- Work out of the West Palm Beach office
Requirements
What you’ll need- High School Degree required
- Minimum of 4 years related work experience
- Insurable driving record
- Ability to lift 50lbs consistently throughout the day
- Successful completion of pre-employment screenings, including DOT requirements
- Proficiency with computers and programs, specifically Microsoft Office software
- Proficient customer service experience
- Possess a general understanding of local, state, and national codes / regulations
- Ability to work independently and as a team to meet deadlines and goals
- Demonstrated comprehension of water supply systems, pressure boosting systems, regulation, piping scenarios etc.
- HVAC/Plumbing/Mechanical related experience preferred
- Trade Certification preferred
- Demonstrated experience in Control Systems (PLCs) and Building Integration Systems preferred
- Associate’s degree in a technical related field preferred
Benefits
Comp & perks- Medical and dental insurance
- Company-sponsored life insurance
- Retirement security savings plan
- Short- and long-term disability programs
- Tuition assistance
- Competitive compensation package