Service Manager

A. O. Smith Corporation

. Manage the service and installation team for the Clean Water Center in Appleton, WI .

Posted 10/8/2026full-timeAppleton • Wisconsin • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing service and installation teams while ensuring quality control and a positive customer experience. Proficient in inventory management, budgeting, and sales development within the plumbing or HVAC sectors.

Highest-signal resume keywords

Team LeadershipInventory ManagementCustomer ServiceBudgeting ExperienceQuality Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory Management PracticesBudgetingSales DevelopmentPlumbing KnowledgeHVAC KnowledgeMicrosoft WordMicrosoft Excel

Soft Skills

Problem SolvingTraining

Certifications & Qualifications

Plumbing LicenseRestricted Appliance Plumbing License

Industry Keywords

Clean Water CenterInstallation ActivitiesCustomer ExperienceMechanical Background

About the role

Key responsibilities & impact

Manage the service and installation team for the Clean Water Center in Appleton, WI
Provide day-to-day leadership to the team
Assign daily work
Oversee installation activities
Ensure a positive customer experience with each installation
Focus on quality control and training
Manage inventory activities including ordering, receiving, physical inventory and E&O
Contribute to budgeting and sales development

Requirements

What you’ll need

Associate degree in related field
Minimum 7 years of related work experience
Experience in customer service, plumbing, HVAC, or other mechanical background
Knowledge of inventory management practices including ordering, receiving, physical inventory and E&O
Proficiency in Microsoft Word and Excel
Plumbing or Restricted Appliance Plumbing License preferred but not required
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Focus on quality control and training
Budgeting and sales development experience
Ability to lift up to 50lbs unassisted by equipment
Ability to utilize equipment to move up to 100lbs occasionally

Benefits

Comp & perks

Medical and dental insurance
Company-sponsored life insurance
Retirement security savings plan
Short- and long-term disability programs
Tuition assistance
Competitive compensation package