Control Team Specialist

A.P. Moller - Maersk

. Monitor day-to-day Ocean execution across the CSE area and support stable operational performance .

Posted 9/30/2026full-timeRijeka • CroatiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Ocean Operations and Logistics, with a strong focus on operational execution, stakeholder communication, and continuous improvement. Proficient in analyzing operational data to identify trends and implement corrective actions.

Highest-signal resume keywords

Ocean Operations ExperienceOperational Data AnalysisStakeholder ManagementRoot Cause AnalysisContinuous Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ExecutionCargo ReadinessVessel SchedulesNetwork ExecutionDocumentation ReadinessCut-Off ComplianceTMW PrinciplesOperational ReportingProblem-SolvingAnalytical Skills

Soft Skills

Good CommunicationCollaborative MindsetAttention to DetailProactive AttitudeAbility to Manage Multiple Priorities

Industry Keywords

LogisticsTransport OperationsCustomer ExperienceOperational GovernanceStandard Operating ProceduresNetwork DisruptionsEscalation PathsOperational PerformanceCSE AreaOperational Issues

About the role

Key responsibilities & impact

Monitor day-to-day Ocean execution across the CSE area and support stable operational performance
Follow vessel rotations, schedule changes, blank sailings, rollovers, capacity constraints and network disruptions
Identify operational impacts of network changes and support timely communication to stakeholders
Coordinate with local, regional and global teams to support effective execution
Escalate operational issues and follow up on agreed actions
Monitor cargo readiness, cut-offs, documentation readiness, VGM and gate-in compliance
Support adherence to Ocean processes, deadlines and standard operating procedures
Identify recurring execution issues and work with Operations, Customer Experience and OPEX teams on root causes and preventive actions
Support Ocean process governance, control mechanisms, escalation paths and operational reporting
Contribute to standardization and continuous improvement using TMW principles
Use operational data and trends to identify recurring issues and improvement opportunities
Support root cause analysis, corrective actions and tracking of improvement initiatives
Develop and share standard work and best practices across the area
Consider customer impact and support timely, transparent communication during operational disruptions
Highlight operational or financial risks and support escalation
Collaborate with Ocean, Customer Experience, Network Operations, Terminals, OPEX, Finance and other functions
Provide fact-based updates and participate in operational reviews, control calls and continuous improvement discussions
Build working relationships across countries and functions within the CSE area

Requirements

What you’ll need

Previous experience in Ocean operations, logistics, customer experience, transport operations or a similar operational environment
Understanding of Ocean processes and operational execution is an advantage
Interest in developing knowledge of vessel schedules, cargo readiness, operational deadlines and network execution
Good analytical and problem-solving skills
Ability to work with operational data and identify trends or recurring issues
Structured and organized approach with good attention to detail
Ability to manage multiple priorities in a dynamic operational environment
Good communication and stakeholder management skills
Collaborative mindset and willingness to work across different teams, functions and countries
Proactive attitude and willingness to learn and develop
Interest in continuous improvement and root cause analysis
Good command of English

Benefits

Comp & perks

Diverse and inclusive workplace
Equal opportunities employment
Support for adjustments and accommodations during the application and hiring process