Operational Excellence Lead

A.P. Moller - Maersk

. Drive the localization, maturity, consistency, and impact of The Maersk Way Operating System and NDC TMW training program across the Nordics .

Posted 9/24/2026full-timeAarhus • DenmarkSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Operational Excellence and Continuous Improvement methodologies, including Lean, Kaizen, and A3 problem-solving. Proven ability to design and implement performance management systems and drive data-driven improvement initiatives across logistics and operational environments.

Highest-signal resume keywords

Operational ExcellenceLean MethodologiesKaizen FacilitationProject Management (PMI/PRINCE2)Data-Driven Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

A3 Problem SolvingKaizenVSMRCAPerformance Management SystemsKPI FrameworksProcess MappingChange ManagementContinuous ImprovementLogistics Operations

Soft Skills

FacilitationCoachingStakeholder ManagementEffective CommunicationAccountability

Tools & Technologies

TMW ToolsBowler ChartsAutomation InitiativesData Insights

Certifications & Qualifications

Green BeltBlack BeltCI CertificationOPEX Certification

Industry Keywords

LogisticsSupply ChainOperationsPerformance GovernanceBusiness Improvement

About the role

Key responsibilities & impact

Drive the localization, maturity, consistency, and impact of The Maersk Way Operating System and NDC TMW training program across the Nordics
Design and implement the TMW localization strategy across the Nordics Area
Design, implement, and sustain performance management systems, including cadences, SQC boards, and KPI routines
Ensure standardization of operational processes and performance governance routines
Provide advanced guidance on structured problem solving, including A3, Kaizen, Lean, and RCA
Drive structured problem-solving exercises addressing customer/business challenges and performance gaps
Facilitate Kaizen, A3 problem-solving, VSM, and process-mapping workshops
Lead cross-functional business and customer improvement initiatives
Identify and prioritize high-impact improvement opportunities
Run business-critical projects defined by the Area Leadership Team
Design, manage, and maintain The Maersk Way training program in the Nordics
Coach frontline teams on TMW tools, including Problem Solving, Bowler Charts, and Action Plans
Localize, deliver, and manage the A3/Problem Solving training program
Support embedding a continuous improvement culture in daily operations
Coach and facilitate the business and OPEX Specialist
Develop the NDC OPEX upskilling program
Define and implement Area and Product KPI frameworks
Establish data-driven governance routines and track measurable business improvements
Act as a trusted advisor on performance gaps and corrective actions
Translate operational constraints and problems into data-driven improvement initiatives
Apply end-to-end business thinking and prioritize high-impact initiatives
Partner with Digital, Data, and Automation teams
Drive continuous improvement loops based on data insights
Serve as deputy when the Area Head of OPEX is absent

Requirements

What you’ll need

Bachelor’s degree in business, Engineering, Supply Chain, Operations, Logistics, or a related field
7-10+ years functional experience in logistics and services
Demonstrated practical experience in Operational Excellence, Lean, or Continuous Improvement
Experience with Kaizen, PDCA/DMAIC, RCA, GEMBAs, A3, VSM, Daily Management, and/or similar frameworks and tools
Track record of delivering tangible operational improvements in complex/ambiguous logistics environments
Proven experience applying structured project management methodologies such as PMI or PRINCE2, including change management and change behaviour during implementation
Ability to link data insights and contextual information with real-life operational behaviour
Strong facilitation, coaching, and stakeholder management skills
Ability to challenge constructively and drive accountability
Ability to operate independently in an ambiguous environment with minimal guidance
Ability to influence, drive, and embed change across multiple organizational levels
Effective communication skills
Hands-on, pragmatic, and execution-focused mindset
Experience with process mapping, policy definition, and automation initiatives is advantageous
Certification in CI and/or OPEX frameworks, such as Green/Black Belt, is advantageous
AI/Agentic Bot development is advantageous

Benefits

Comp & perks

Diversity and inclusion commitment
Equal opportunities employment
Support for adjustments and accommodations during the application and hiring process