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Senior Operational Excellence Specialist
A.P. Moller - Maersk. Implement and execute The Maersk Way Operating System across the Nordics area .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Operational Excellence and Continuous Improvement methodologies, including Lean, Kaizen, and A3 problem-solving. Proven ability to implement performance management systems and drive data-driven improvement initiatives across logistics and operational environments.
Highest-signal resume keywords
Operational ExcellenceLean MethodologyKaizen FacilitationProject Management (PMI/PRINCE2)Data-Driven Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
A3 Problem SolvingKaizenVSMRCAPDCA/DMAICPerformance Management SystemsKPI FrameworksProcess MappingChange ManagementContinuous Improvement
Soft Skills
CoachingStakeholder ManagementEffective CommunicationConstructive ChallengeIndependent Operation
Tools & Technologies
Bowler ChartsAction PlansDigital ToolsAutomation Initiatives
Certifications & Qualifications
Green BeltBlack BeltCI CertificationOPEX Certification
Industry Keywords
LogisticsSupply ChainOperationsPerformance GovernanceContinuous Improvement Culture
About the role
Key responsibilities & impact- Implement and execute The Maersk Way Operating System across the Nordics area
- Implement and sustain performance management systems, including cadences, SQC boards, and KPI routines
- Ensure standardization of operational processes and performance governance routines
- Provide guidance on structured problem solving using A3, Kaizen, Lean, and RCA
- Drive structured problem-solving exercises addressing customer and business challenges and performance gaps
- Facilitate Kaizen, A3 problem-solving, VSM, and process-mapping workshops
- Lead cross-functional business and customer improvement initiatives
- Identify and prioritize high-impact improvement opportunities
- Manage, conduct, and maintain The Maersk Way training program in the Nordics
- Coach frontline teams on TMW tools, including Problem Solving, Bowler Charts, and Action Plans
- Deliver and manage the A3/Problem Solving training program
- Support embedding a continuous improvement culture in daily operations
- Define and implement Area and Product KPI frameworks
- Establish data-driven governance routines and track measurable business improvements
- Advise on performance gaps and corrective actions
- Translate operational constraints and problems into data-driven improvement initiatives
- Partner with Digital, Data, and Automation teams
- Evaluate service, cost, and operational feasibility trade-offs
- Drive continuous improvement loops based on data insights
- Work alongside the OPEX Lead and partner with business stakeholders across the Nordics
- Ensure solutions are scalable, standardized, and embedded into frontline operations
Requirements
What you’ll need- Bachelor’s degree in business, Engineering, Supply Chain, Operations, Logistics, or a related field
- 3-5+ years functional experience in logistics and services
- Demonstrated practical experience in Operational Excellence, Lean, or Continuous Improvement
- Experience with Kaizen, PDCA/DMAIC, RCA, GEMBAs, A3, VSM, Daily Management, and/or similar frameworks and tools
- Track record of delivering tangible operational improvements in complex/ambiguous logistics environments
- Proven experience applying structured project management methodologies, such as PMI or PRINCE2, including change management and change behavior during implementation
- Ability to link data insights and contextual information with real-life operational behaviour
- Strong facilitation, coaching, and stakeholder management skills
- Ability to challenge constructively and drive accountability
- Ability to operate independently in an ambiguous environment and deliver results with minimal guidance
- Ability to influence, drive, and embed change across multiple organizational levels
- Effective communication skills
- Hands-on, pragmatic, and execution-focused mindset
- Good to have: experience with process mapping, policy definition, and automation initiatives
- Good to have: certification in CI and/or OPEX frameworks, such as Green/Black Belt
- Good to have: AI/Agentic Bot development
Benefits
Comp & perks- Diversity and inclusion commitment
- Equal opportunities employment
- Support for adjustments and accommodations during the application and hiring process