Membership Data Analyst

AAA Club Alliance

. Develop, analyze, interpret, and communicate insights and trends to influence strategies for growing and retaining ACA’s membership base .

Posted 9/28/2026full-timeWilmington • Kentucky • United StatesMid-LevelSenior💰 $58,859 - $94,783 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills with proficiency in SQL and statistical analysis techniques to drive membership growth and retention. Capable of presenting insights and trends effectively to senior leadership while managing budget planning and reporting.

Highest-signal resume keywords

Statistical AnalysisSQL ProficiencyBudget PlanningData AnalysisCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Statistical Analysis TechniquesData AnalysisBudget PlanningForecastingReport Building

Soft Skills

Analytical SkillsProblem SolvingDecision-MakingCommunicationPresentation Skills

Tools & Technologies

SQLMicrosoft OfficeTableauPower BIBusiness Intelligence Applications

Industry Keywords

Membership GrowthRetention StrategiesData AnomaliesTarget Audience ModelsProcess Documentation

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Develop, analyze, interpret, and communicate insights and trends to influence strategies for growing and retaining ACA’s membership base
Present results and solutions to senior leadership
Perform statistical analysis to identify variances, trends, and correlations in membership data
Develop target audience models for membership acquisition and salvage campaigns
Assist with membership budget planning, forecasting, and reporting
Prepare narrative reports, charts, and illustrations focused on membership metrics
Analyze membership data across daily, weekly, monthly, quarterly, and annual periods
Assess membership renewal trends and reevaluate renewal programs
Compile and analyze direct mail results and provide recommendations to senior leadership
Study data from multiple sources to support leadership decision-making
Provide analytical support to marketing and other business areas for acquisition and retention campaigns
Identify and resolve data anomalies and quality issues by coordinating with appropriate business areas
Develop, schedule, and oversee membership results and deliverables for executive leadership reports
Create and maintain process documentation, policies, and procedures
Protect and strengthen the AAA brand
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Information Management, Mathematics, Economies, Statistics, or related field preferred
Minimum 3+ years of experience as a data analyst
Strong analytical, problem solving and decision-making skills
Budget planning, forecasting and report building experience
Excellent communication and presentation skills
Proficiency with SQL, Microsoft Office applications or other business intelligence applications is required
Experience with a visualization tool such as Tableau or Power BI is helpful but not required
Knowledge of statistical analysis techniques required
Ability to apply, transform, communicate and present statistical knowledge clearly to various business lines
Ability to analyze reports and provide insights and trends to assist in developing business plans to drive membership growth and retention
Must be able to work independently
May be required to travel to out-of-state conferences or meetings as needed

Benefits

Comp & perks

Annual Bonus Eligibility
Hybrid schedule (3 days on-site weekly)
Comprehensive health benefits package
Generous accrued paid time off + 8 paid holidays
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Free AAA Premier Membership
Health & Wellness Program
Health Concierge Service
Life Insurance
Short Term/Long Term Disability
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Continual learning reimbursement up to $5,250 per year