Smart Home Security Installer

AAA Northern California, Nevada & Utah

. Install, service, repair, maintain, and upgrade AAA Smart Home systems for new and existing customers .

Posted 11/12/2026full-timeOakland • California • United StatesJuniorMid-Level💰 $31 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing and servicing low voltage security and home automation systems, including Qolsys and 2GIG systems. Strong customer service skills are essential for educating clients and addressing their security needs effectively.

Highest-signal resume keywords

Low Voltage License/CertificationQolsys InstallationCustomer Service CommunicationConflict Resolution SkillsLow Voltage Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of Smart Home SystemsTroubleshooting Low Voltage SystemsDiagnostic EvaluationsUse of Hand ToolsWireless Communication Knowledge

Soft Skills

Customer Service SkillsConflict ResolutionCommunication SkillsWillingness to Learn

Tools & Technologies

LaptopTabletHand Tools

Certifications & Qualifications

Low Voltage License/CertificationDriver's License

Industry Keywords

Smart Home SystemsHome AutomationSecurity SystemsInventory ManagementQuality Assurance

About the role

Key responsibilities & impact

Install, service, repair, maintain, and upgrade AAA Smart Home systems for new and existing customers
Perform diagnostic evaluations, troubleshooting, and repairs on low voltage security and home automation systems, including cameras, thermostats, and locks
Install or upgrade low voltage security and home automation systems
Identify and convert compatible existing equipment for use with the Smart Home system
Educate members about products, services, offers, and recently installed or serviced equipment
Evaluate member security needs and offer additional products and services
Maintain inventory, job notations, quality assurance, timekeeping, and other administrative functions
Communicate issues and support needs to the leadership team

Requirements

What you’ll need

Two or more years in a customer service industry role
Strong customer service communication and conflict resolution skills
Must be at least 21 years old
Must qualify for applicable licenses / certificates
Ability to perform Qolsys installs including life safety devices and smart home components
Ability to perform ‘takeover’ of 2GIG, Vista, GE systems
Ability to use hand tools, laptop, and tablet
Previous low voltage license/certification required
Driver’s license and ability to drive and maintain company vehicle
Clean driver’s license and ability to drive company vehicles
Some sales experience desired
Some knowledge of low voltage systems desired
Basic knowledge of wireless communication and troubleshooting desired
Willingness to learn new technologies and skills

Benefits

Comp & perks

AAA discretionary annual incentive plan or other incentive plans depending upon position
401k matching – $1 for $1 company match up to 6% of eligible earnings per pay period
Medical, Dental, Vision, wellness program and more
Paid Holidays
Paid Time Off
Additional 24 hours per year earmarked for volunteer activities, depending on position
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program