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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering enterprise APIs and translating business requirements into technical specifications, while maintaining strong documentation practices and project coordination skills. Proficient in analyzing data and contributing to project reports and dashboards.
Highest-signal resume keywords
API DevelopmentSystem DocumentationTechnical WritingBusiness Requirements AnalysisQuality Assurance Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
API MappingTechnical Requirements CreationData AnalysisDatabase QueriesUser Stories DevelopmentAcceptance Criteria DefinitionSystems MappingNon-Functional RequirementsProject CoordinationUAT Assistance
Soft Skills
CommunicationCollaborationProblem-SolvingAttention to DetailAdaptability
Industry Keywords
Enterprise APIsCSAA IG PoliciesIntegration MethodologiesBusiness RequirementsProject Management
About the role
Key responsibilities & impact- Deliver enterprise APIs supporting mission-critical applications across sales, service, and claims
- Work with BRM/BRMC, BSA, project managers, developers, QA, architects, solution designers, and other partners
- Gather business requirements and translate them into technical and non-functional requirements
- Coordinate project timelines, milestones, interdependencies, and delivery of initiatives
- Develop and maintain Standard Operating Procedures
- Author API mapping sheets and API specifications
- Provide subject matter expertise on applications and platforms
- Review analysts’ documentation for accuracy and completeness
- Track and communicate issue and risk status
- Create and maintain technical requirements, designs, user stories, acceptance criteria, systems mappings, data-flow mappings, database queries, and table updates
- Assist with UAT and systems-related training materials and sessions
- Extract, analyze, and interpret data and contribute to project reports and dashboards
Requirements
What you’ll need- Bachelor's degree in a related area (Computer Science, Information Systems or other related field) or an equivalent combination of education and experience
- 3–5 years of system documentation experience and/or technical writing
- Ability to create non-functional requirements and translate business requirements into non-functional requirements
- Solid understanding of development, quality assurance and integration methodologies
- Ability to trace transactions through a sophisticated system and document how systems and overlapping processes interact
- Working knowledge of industry practices and CSAA IG policies
- Ability to travel as needed for divisional/team meetings and other in-person meetings
- Must be authorized to work indefinitely in the United States
- CSAA does not provide visa sponsorship
Benefits
Comp & perks- Annual bonus eligibility / Annual Incentive Plan (AIP) of up to 7% of eligible pay
- 401(k) with a company match
- Career growth, leadership and mentoring support
- Remote-first flexible workplace and home-based work flexibility
- Employee resource groups and volunteering opportunities
- Reasonable accommodations for qualified applicants and employees with disabilities